Dynamic CQI Operations Administrator

University Of Michigan; Ann Arbor (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Excellent medical benefits

Retirement savings match

Job summary

University of Michigan is seeking an Administrative Assistant to support the Collaborative Quality Initiatives (CQIO) and coordinating centers. Work involves calendar management, travel, event planning and executive support for CQI leadership within Michigan Medicine.

The role requires strong organizational and communication skills, the ability to handle confidential information, and occasional state travel. Hybrid work options are available with cross‑functional collaboration across departments.

Qualifications

• High school education or equivalent.
• Minimum of four years of administrative support experience in a busy office environment.
• Proficiency with Word, Outlook, Excel, and PowerPoint.
• Experience with Teams and Zoom for virtual meetings.
• Ability to attend virtual meetings reliably.
• Experience in meeting management and event planning.
• Strong organizational skills and ability to meet deadlines.
• Excellent communication and customer service skills.
• Ability to manage calendars and schedules, work independently, and handle confidential information.
• Travel occasionally within Michigan (about twice a year).

Responsibilities

• Provide administrative support to CQI Operations Leadership team, including calendar management and meeting coordination.
• Arrange travel and reimbursements; act as professional face of CQI Operations.
• Support meetings with materials, screen sharing, and slide advancement; troubleshoot basic tech issues.
• Coordinate CQI events, facility arrangements, catering, RSVPs and expenses.
• Support grant-funded CQIO projects with meetings and tracking of deliverables.
• Handle procurement and expense reporting through UM pathways; maintain contact databases.
• Coordinate onboarding/offboarding of CQIO staff; manage inventory and workspace setup.
• Maintain SharePoint/Smartsheets/Dropbox folders and CQIO inbox.
• Communicate policies and build strong relationships with internal teams in Michigan Medicine.

Skills

Office coordination

Calendar management

Verbal communication

Customer service

Problem solving

Independent work

Teamwork

Multitasking

Time management

Education

High school diploma

4+ years admin support

Bachelor's degree (desired)

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Zoom

SharePoint

Smartsheets

Google Workspace

Qualtrics

Job description

University of Michigan is seeking an Administrative Assistant to support the Collaborative Quality Initiatives (CQIO) and coordinating centers. Work involves calendar management, travel, event planning and executive support for CQI leadership within Michigan Medicine.

The role requires strong organizational and communication skills, the ability to handle confidential information, and occasional state travel. Hybrid work options are available with cross‑functional collaboration across departments.