Healthcare Concierge & Administrative Coordinator

Licking Memorial Health Systems; Newark, Northern (OH, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Licking Memorial Health Systems (LMHS) is a historic, non-profit healthcare provider serving Licking County since 1898. The Development Department offers administrative and concierge support to ensure smooth operations, patient-focused service, and timely event coordination within a dedicated hospital community.

The role includes coordinating projects, managing databases, handling inquiries, and supporting volunteers and meetings.

Qualifications

• Two years of experience minimum.
• Strong verbal and written communication.
• Ability to prioritize and organize work.
• Exercise discretion, judgment and initiative.
• Ability to work independently.
• LMHS accreditation may require annual education related to specialty certifications and standards.

Responsibilities

• Coordinate concierge projects and services (auto, flowers, gifts, store).
• ISO Document Controller.
• Create, maintain and manage databases.
• Collect and report data.
• Answer phones and assist customers; transfer or record messages.
• Greet visitors and assist with scheduling.
• Order supplies for the department.
• Assist with meetings and events; schedule volunteers.
• Complete WebEd requirements as assigned.
• Ensure performance aligns with Mission, Vision and Standards.

Skills

Communication

Organization

Discretion

Independence

Education

High School Diploma/GED

Job description

Licking Memorial Health Systems (LMHS) is a historic, non-profit healthcare provider serving Licking County since 1898. The Development Department offers administrative and concierge support to ensure smooth operations, patient-focused service, and timely event coordination within a dedicated hospital community.

The role includes coordinating projects, managing databases, handling inquiries, and supporting volunteers and meetings.