Concierge Coordinator

Licking Memorial Hospital; Newark (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

Licking Memorial Health Systems is seeking an Administrative Concierge Specialist in Newark, OH. You will handle concierge tasks for the Development Department, support event planning, and manage department data and communications.

The role requires strong communication, organizational skills, and the ability to work independently within an accredited hospital environment. Join a team dedicated to patient safety and community health.

Qualifications

• Two years of experience required.
• High school diploma or GED required.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate concierge projects and services (flowers, gifts, store items).
• Serve as ISO Document Controller for the department.
• Create, maintain and manage department databases.
• Collect and report data for the department.
• Answer phones, greet visitors and transfer or record messages.
• Order supplies for the department.
• Assist with meetings, events and volunteer scheduling.
• Complete WebEd requirements as assigned.

Skills

DB management

Data reporting

Customer service

Telephone skills

Event coordination

Inventory ordering

Volunteer scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life‑saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.

When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission – dedicated to patient safety, utilizing state-of-the‑art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.

Position Summary

Performs administrative duties and concierge tasks for the Development Department.

Responsibilities

• Facilitates and coordinates all concierge projects and services such as auto services, flower orders, footwear orders, gift wrapping, company store, mail services. This includes making bows, wrapping packages, creating centerpieces, and various department projects.
• ISO Document Controller
• Creates, maintains and manages databases.
• Collects and reports data.
• Answers telephone and follows through with assisting customers, transfers or recording messages.
• Greets visitors.
• Orders supplies for the department.
• Assists with meetings and events as needed.
• Assists with scheduling Volunteer positions.
• Completes all WebEd requirements as assigned.
• Ensures that personal performance reflects the Mission, Vision and Standards of Behavior and Departmental Goals.
• Provides coverage for other staff as needed.
• Performs other duties as assigned.

Requirements

• Minimum requirement, two years of experience and high school diploma/GED
• Strong communication skills, both verbal and written
• Prioritize and organize work effectively
• Exercise discretion, judgment and initiative
• Ability to work independently
• LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, color, religion, sex, sexual orientation, age, ancestry, national origin, veteran status, pregnancy, disability, marital status, or other characteristics protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.