Healthcare Community Relations Lead - Growth & Partnerships

Home&Care; Casper (WY); On-site; USD 90,000 - 130,000; Full time

Job summary

Home & Care is seeking a Community Relations Director to lead business development for Home Health and Everwind Hospice. You will cultivate referral networks, coordinate community education, and partner with clinical teams to ensure timely admissions.

This role requires strong communication, travel within the assigned territory, and a proven track record in healthcare sales. You will report to the Executive Director of Sales & Marketing and drive strategic outreach across hospitals, clinics, and

Qualifications

• Bachelor’s degree or equivalent healthcare sales experience preferred.
• Minimum of 2 years healthcare sales, marketing, or business development experience preferred.
• Excellent communication and relationship-building skills.
• Strong organizational and time management abilities.
• Valid driver’s license with reliable transportation; ability to travel.
• Fingerprint-based background check and pre-employment drug screening as required.

Responsibilities

• Develop and maintain referral relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, case managers, discharge planners, and community partners.
• Execute weekly territory management plans to maximize referral growth.
• Conduct scheduled face-to-face sales calls each week.
• Develop new referral sources while strengthening existing partnerships.
• Represent the organization at networking events, health fairs, and community outreach activities.
• Coordinate educational presentations for referral partners and community organizations.
• Identify patients appropriate for Home Health and Hospice services.
• Collaborate with clinical teams to ensure timely admissions.
• Communicate with referral sources throughout the referral and admission process.
• Monitor referral pipelines and provide follow-up on pending referrals.
• Assist referral partners in navigating eligibility requirements and payer guidelines.
• Serve as the primary point of contact for assigned referral accounts.
• Resolve concerns quickly and professionally.
• Maintain regular communication with referral partners.
• Ensure an exceptional customer experience for patients, families, and referral sources.
• Promote Home & Care Home Health and Everwind Hospice services throughout the community.
• Coordinate physician offices, facility in-services, lunch-and-learns, and educational events.
• Assist with community marketing campaigns and social media initiatives.
• Participate in community outreach and volunteer opportunities.

Skills

Relationship development

Professional communication

Healthcare sales

Territory management

Time management

Public speaking and presentations

Clinical understanding of Home Health/

Problem solving

Customer service excellence

Microsoft Office and CRM proficiency

Education

Bachelor's degree preferred; equivalent healthcare sales experience considered.

Tools

CRM

Microsoft Office

Job description

Home & Care is seeking a Community Relations Director to lead business development for Home Health and Everwind Hospice. You will cultivate referral networks, coordinate community education, and partner with clinical teams to ensure timely admissions.

This role requires strong communication, travel within the assigned territory, and a proven track record in healthcare sales. You will report to the Executive Director of Sales & Marketing and drive strategic outreach across hospitals, clinics, and