Healthcare Client Liaison - Remote & Impactful

Jobgether; United States; Remote; USD 110,000 - 125,000; Full time

Benefits offered by this job

Fully remote work

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

FSA/HSA options

Job summary

Jobgether is seeking a Client Liaison on behalf of a partner company in the United States. You will serve as the primary contact for healthcare clients, coordinating internal teams to strengthen relationships, satisfaction, and program performance.

This remote role oversees operational activities across a healthcare payment integrity product portfolio, collaborating with client stakeholders and cross-functional teams to implement payment policies and platform solutions, identify trends, and

Qualifications

• Bachelor’s degree or higher preferred, or equivalent relevant professional experience.
• 4+ years of healthcare experience with knowledge of health plan operations and claims lifecycle.
• 4+ years in client relationship management or healthcare consulting with multi-level stakeholders.
• 4+ years of project or team management with meeting facilitation and deliverables.
• CMS guidelines and medical payment policies familiarity.
• Strong Microsoft Office proficiency (Excel, Word, PowerPoint).
• Excellent written and verbal communication with strong interpersonal skills.
• Willingness to travel up to 10%.

Responsibilities

• Act as the primary client contact and trusted advisor for operational representatives.
• Collaborate with the Client Success Team to develop account strategies and execute them.
• Promote platform adoption and accelerate client value through communication and project management.
• Coordinate production reporting and analyze performance trends and anomalies.
• Identify cross-product growth opportunities across the healthcare payment integrity platform.
• Organize internal and joint client meetings with agendas and action items.
• Document outcomes and maintain client records in the documentation library.
• Support client testing and implement operational changes and product initiatives.
• Monitor escalation plans and ensure timely issue resolution.

Skills

Communication skills

Project management

Relationship management

Analytical skills

Problem solving

Organizational skills

Travel willingness

Education

Bachelor’s degree or higher

Equivalent professional experience

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Jobgether is seeking a Client Liaison on behalf of a partner company in the United States. You will serve as the primary contact for healthcare clients, coordinating internal teams to strengthen relationships, satisfaction, and program performance.

This remote role oversees operational activities across a healthcare payment integrity product portfolio, collaborating with client stakeholders and cross-functional teams to implement payment policies and platform solutions, identify trends, and