Healthcare Center Operations Manager

True Health; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

True Health in Orlando is seeking a Center Manager to supervise administrative duties and ensure operational efficiency of the health center. You will act as a liaison between administrative support and senior management, monitor schedules, and ensure a smooth check-in and checkout process.

The role requires strong leadership, excellent communication with patients and staff, and oversight of EMR data entry, billing, audits, and front-office tasks.

Qualifications

• Bachelor’s or higher in a relevant field with two years public health/community development experience
• High School Diploma or equivalent required
• Proficiency in Microsoft Office and 2+ years customer service experience
• Bilingual in English, Spanish, or Creole preferred

Responsibilities

• Coordinate the daily operations of the health center and support senior management
• Maintain communication with patients, staff, partners, and visitors
• Oversee check-in/out workflow and patient financial duties
• Lead front-office activities and conduct staff meetings
• Assist medical team and resolve patient complaints

Skills

Problem Solving

Customer Service

Verbal Communication

Leadership

Professional Judgement

Initiative

Administration/Operations

Management

Education

Bachelor's degree or higher in related field

High School Diploma or equivalent

Tools

Microsoft Office

EMR system

Job description

True Health in Orlando is seeking a Center Manager to supervise administrative duties and ensure operational efficiency of the health center. You will act as a liaison between administrative support and senior management, monitor schedules, and ensure a smooth check-in and checkout process.

The role requires strong leadership, excellent communication with patients and staff, and oversight of EMR data entry, billing, audits, and front-office tasks.