Healthcare Center Operations & Admin Leader

Palm-Medical-Centers-1; Spring Hill (FL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Palm-Medical-Centers-1 in Spring Hill, FL is seeking a full-time Office Administrator to oversee medical center operations, staffing, and daily clerical tasks. You will ensure adequate staffing, supervise personnel, and help maintain regulatory compliance.

The role requires a high school diploma (associate degree preferred), 3+ years in healthcare administration, strong Microsoft Office skills, excellent communication, and a proven ability to manage deadlines and customer service.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• At least three years of administrative and clerical experience in healthcare, managed care, Hedis, KPIS, and metrics required.
• MA Certification, MA work experience is preferred.

Responsibilities

• Supervises medical center personnel and ensures adequate staffing.
• Evaluates personnel performance and provides recommendations.
• Counsels and disciplines staff as needed; monitors productivity.
• Develops and updates policy and procedure manuals.
• Processes daily cash reconciliation and safeguards petty cash.
• Collects and submits monthly statistical reports to Upper Management.
• Develops progressive departmental goals and measures to ensure timely results.
• Recommends procurement of supplies, equipment, and modifications for economical operations.
• Complies with on-call rotation.
• Analyzes and develops productivity of departments.
• Analyzes physician productivity and member services.
• Works with Marketing to increase and retain membership.
• Handles and resolves member complaints and grievances.
• Ensures referrals are issued timely.
• Maintains licenses and in-services to comply with regulations.
• Maintains open communication with Administration on daily issues.
• Schedules supervision and staff meetings.
• Ensures customer satisfaction with all members.

Skills

Office management procedures

Verbal and written communication

Interpersonal and customer service

Organizational skills

Time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Associate degree in office administration or related field

Tools

Microsoft Office Suite

Job description

Palm-Medical-Centers-1 in Spring Hill, FL is seeking a full-time Office Administrator to oversee medical center operations, staffing, and daily clerical tasks. You will ensure adequate staffing, supervise personnel, and help maintain regulatory compliance.

The role requires a high school diploma (associate degree preferred), 3+ years in healthcare administration, strong Microsoft Office skills, excellent communication, and a proven ability to manage deadlines and customer service.