Healthcare Business Office Manager — Growth & Impact

Springfield Health Care Center; Springfield (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Springfield Health Care Center in Springfield, OH is seeking a skilled Business Office Manager (BOM) to lead the facility's financial operations. This role focuses on reimbursement, billing, and AR management within a high-demand skilled nursing setting.

You will oversee billing across Medicare/Medicaid, private pay, and payer changes, ensure accurate resident records, and collaborate with leadership to enhance cash flow and compliance. Prior BOM experience in LTC is preferred.

Qualifications

• Experience as BOM in skilled nursing facility or long‑term care strongly preferred.
• Knowledge of Medicare, Medicaid, managed care, and private‑pay billing.
• Experience with accounts receivable, collections, and financial reconciliation.
• Familiarity with PCC or similar healthcare billing software.
• Excellent organizational, analytical, and problem‑solving skills.
• Strong communication and customer service abilities.
• Ability to manage multiple priorities while maintaining accuracy and confidentiality.
• Proficiency in Microsoft Office, particularly Excel.

Responsibilities

• Oversee daily business office operations with accuracy and regulatory compliance.
• Manage resident accounts, billing, collections, and AR.
• Process Medicare, Medicaid, private insurance, and private-pay billing.
• Maintain resident financial records (admissions, discharges, payer changes).
• Verify insurance eligibility, benefits, and payer authorizations.
• Monitor aging reports and collection activities to maintain cash flow.
• Assist residents and families with billing questions and Medicaid applications.
• Coordinate with leadership and corporate billing teams to resolve discrepancies.
• Prepare and submit financial reports and reconciliations.
• Ensure compliance with policies and state/federal regulations.
• Participate in interdisciplinary meetings to support financial performance.

Skills

Organizational skills

Analytical skills

Problem-solving

Communication skills

Customer service

Multitasking

Confidentiality

Excel proficiency

Tools

PointClickCare (PCC)

Job description

Springfield Health Care Center in Springfield, OH is seeking a skilled Business Office Manager (BOM) to lead the facility's financial operations. This role focuses on reimbursement, billing, and AR management within a high-demand skilled nursing setting.

You will oversee billing across Medicare/Medicaid, private pay, and payer changes, ensure accurate resident records, and collaborate with leadership to enhance cash flow and compliance. Prior BOM experience in LTC is preferred.