Healthcare Business Office Assistant - Billing & Admin (FT)

Apploi; Coventry (RI); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Tuition reimbursement

Employee referral bonus

Health, vision, and dental benefits

401(k) with match

Employee engagement and culture commit

Company-sponsored life insurance

Employee assistance program (EAP)

Job summary

Riverview Rehabilitation and Healthcare Center in Coventry, RI is seeking a Business Office Manager Assistant to support daily financial and administrative operations in the business office. This full-time role covers accounts receivable and payable, billing and collections, and maintaining resident account records.

Work hours are Monday–Friday 8–4/9–5 with daily pay options. Healthcare finance experience is preferred; strong Microsoft Office skills and attention to detail are essential to

Qualifications

• Healthcare bookkeeping or business office experience preferred.
• 1–2 years bookkeeping or business office experience within a healthcare setting preferred.
• Prior experience in Long-Term Care, Rehabilitation, or Post-Acute Care settings strongly preferred.
• Basic knowledge of billing processes, accounts receivable, accounts payable, collections, and financial recordkeeping.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong communication and interpersonal skills with residents, families, employees, vendors, and community partners.
• Strong organizational skills with excellent attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills with the ability to support process improvement and operational efficiency.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive financial information.
• Commitment to supporting the mission of providing exceptional care and service to residents and their families.

Responsibilities

• Assist the Business Office Manager with daily financial and administrative operations within the business office.
• Support accounts receivable and accounts payable processes, including data entry, posting, and reconciliation tasks.
• Assist with billing, collections, and reimbursement processes to ensure timely and accurate financial operations.
• Maintain accurate and organized financial records, documentation, and resident account files.
• Prepare and process routine financial reports, statements, and supporting documentation as directed.
• Communicate professionally with residents, families, insurance providers, vendors, and internal departments regarding billing and account inquiries.
• Support month-end and routine financial closing processes as needed. Assist with resolving billing discrepancies and follow up on outstanding account balances.
• Ensure confidentiality and security of all financial and resident information in accordance with facility policies and regulations.
• Provide general administrative support to the business office to ensure efficient daily operations.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Problem solving

Confidentiality

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Riverview Rehabilitation and Healthcare Center in Coventry, RI is seeking a Business Office Manager Assistant to support daily financial and administrative operations in the business office. This full-time role covers accounts receivable and payable, billing and collections, and maintaining resident account records.

Work hours are Monday–Friday 8–4/9–5 with daily pay options. Healthcare finance experience is preferred; strong Microsoft Office skills and attention to detail are essential to