Healthcare Appointments Coordinator

Santé Health System; Fresno (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k retirement plan

Paid time off

Career advancement

Job summary

Sante Health System is seeking a Front Office Scheduler for Central Valley Women's Health Associates (CVWHA). The role focuses on answering income calls and scheduling/rescheduling patient appointments efficiently.

The successful candidate will have reception experience in a medical setting with strong communication skills. Responsibilities include insurance verification, appointment coordination, and collaboration with physicians and staff.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year work experience as a Receptionist, Front Office Representative or similar role in a medical setting.
• Knowledge of medical terminology and computer experience, preferably Medical Manager Software
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Solid written and verbal communication skills
• Professional attitude and appearance with the ability to establish and maintain effective relationship with patients, employees and the public

Responsibilities

• Schedules and reschedules patient day-to-day appointments.
• Answers all incoming phone calls related to appointments/reschedules.
• Obtain the insurance verification and authorization for appointments.
• Contacts patients for any changes to schedule/appointment.
• Check in patients.
• Collect and distribute all incoming faxes.
• Check out and make future appointments for patients.
• Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the
• Work in a cooperative and professional manner with physician and coworkers
• In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

Skills

Communication skills

Medical terminology

Office equipment handling

Verbal communication

Professional demeanor

Education

High school diploma or equivalent

Tools

Medical Manager Software

Microsoft Office Suite

Job description

Sante Health System is seeking a Front Office Scheduler for Central Valley Women's Health Associates (CVWHA). The role focuses on answering income calls and scheduling/rescheduling patient appointments efficiently.

The successful candidate will have reception experience in a medical setting with strong communication skills. Responsibilities include insurance verification, appointment coordination, and collaboration with physicians and staff.