Front Office Scheduler (CVWHA)

Santé Health System; Fresno (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k retirement plan

Paid time off

Career advancement

Job summary

Sante Health System is seeking a Front Office Scheduler for Central Valley Women's Health Associates (CVWHA). The role focuses on answering income calls and scheduling/rescheduling patient appointments efficiently.

The successful candidate will have reception experience in a medical setting with strong communication skills. Responsibilities include insurance verification, appointment coordination, and collaboration with physicians and staff.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year work experience as a Receptionist, Front Office Representative or similar role in a medical setting.
• Knowledge of medical terminology and computer experience, preferably Medical Manager Software
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Solid written and verbal communication skills
• Professional attitude and appearance with the ability to establish and maintain effective relationship with patients, employees and the public

Responsibilities

• Schedules and reschedules patient day-to-day appointments.
• Answers all incoming phone calls related to appointments/reschedules.
• Obtain the insurance verification and authorization for appointments.
• Contacts patients for any changes to schedule/appointment.
• Check in patients.
• Collect and distribute all incoming faxes.
• Check out and make future appointments for patients.
• Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the
• Work in a cooperative and professional manner with physician and coworkers
• In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

Skills

Communication skills

Medical terminology

Office equipment handling

Verbal communication

Professional demeanor

Education

High school diploma or equivalent

Tools

Medical Manager Software

Microsoft Office Suite

Job description

Sante Health System is looking to hire a Full Time Front Office Schedulerto Central Valley Women's Health Associates (CVWHA). This position is is responsible for answering income calls and scheduling/rescheduling patient appointments, in an efficient and timely manner.

QUALIFICATIONS

• High school diploma or equivalent
• Minimum 1 year work experience as a Receptionist, Front Office Representative or similar role in a medical setting.
• Knowledge of medical terminology and computer experience, preferably Medical Manager Software
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Solid written and verbal communication skills
• Professional attitude and appearance with the ability to establish and maintain effective relationship with patients, employees and the public

PERFORMANCE REQUIREMENTS

Knowledge, Skills and Abilities:

• Knowledge of medical office procedures including surgery procedures and practices.
• Knowledge of interrelationship of surgery department with laboratory and radiology.
• Knowledge of grammar, spelling and punctuation to type patient information.
• Skill in operating a computer, photocopy machine, fax and other office equipment.
• Skill in answering the telephone in a pleasant and helpful manner.
• Ability to speak clearly and concisely.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, physicians, coworkers and the

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Schedules and reschedules patient day-to-day appointments.
2. Answers all incoming phone calls related to appointments/reschedules.
3. Obtain the insurance verification and authorization for appointments.
4. Contacts patients for any changes to schedule/appointment.
5. Check in patients.
6. Collect and distribute all incoming faxes.
7. Check out and make future appointments for patients.
8. Function as relief for other personnel in office as appropriate and to facilitate coworker's taking time out of the
9. Work in a cooperative and professional manner with physician and coworkers
10. In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.

ABOUT SANTE HEALTH SYSTEM

Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.

Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.

With over 30 years of service to the community we deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.

If you meet the above qualifications and are ready to provide excellent care to our patients, we want to meet you!

www.santehealth.net