Healthcare Appointment Concierge (Entry-Level)

Katapultnetwork; Minneapolis (MN); On-site; USD 32,000 - 46,000; Full time

Job summary

Katapult Network is seeking an entry-level Scheduling Coordinator to assist a healthcare organization in delivering a positive client experience. This role is ideal for recent graduates or early-career professionals who enjoy helping people, staying organized, and thriving in a fast-paced environment.

You will coordinate appointments, communicate with clients, and support day-to-day scheduling operations while serving as a key contact for customers.

Qualifications

• Bachelor’s degree required.
• Entry-level position suitable for recent graduates or early-career professionals.

Responsibilities

• Coordinate appointments and client communication.
• Provide friendly, professional customer service by phone and email.
• Answer questions and provide updates regarding appointments and services.
• Maintain accurate records and update scheduling information in internal systems.
• Support documentation, billing coordination, and administrative processes.
• Follow up with clients to ensure scheduling needs are addressed.
• Communicate with internal teams to resolve scheduling conflicts.
• Maintain an organized and efficient scheduling process during daily operations.

Skills

Customer focus

Organization

Attention to detail

Problem solving

Professionalism

Adaptability

Education

Bachelor’s degree

Job description

Katapult Network is seeking an entry-level Scheduling Coordinator to assist a healthcare organization in delivering a positive client experience. This role is ideal for recent graduates or early-career professionals who enjoy helping people, staying organized, and thriving in a fast-paced environment.

You will coordinate appointments, communicate with clients, and support day-to-day scheduling operations while serving as a key contact for customers.