Healthcare App Support Analyst - SQL & Crystal Reports

Course; Madison (CT); On-site; USD 55,000 - 75,000; Full time

Job summary

A growing technology company in Madison, CT, is seeking an Application-side Software Support professional. The role focuses on providing software support, testing new releases, and requires experience in SQL queries or Crystal Reports. The ideal candidate has solid problem-solving skills and a customer service orientation. This full-time position is crucial for ensuring customer satisfaction in a technology-focused environment.

Qualifications

• 1-2 years of experience supporting software applications.
• Specialized experience with database-driven applications.
• Previous experience with ticketing systems preferred.

Responsibilities

• Provide application-side software support and troubleshoot.
• Test and document new versions of software releases.
• Research solutions and communicate findings.

Skills

SQL queries

Crystal Reports

Problem solving

Customer service

Education

Degree in Computer Science

Tools

JIRA

Oracle

ServiceNow

Job description

A growing technology company in Madison, CT, is seeking an Application-side Software Support professional. The role focuses on providing software support, testing new releases, and requires experience in SQL queries or Crystal Reports. The ideal candidate has solid problem-solving skills and a customer service orientation. This full-time position is crucial for ensuring customer satisfaction in a technology-focused environment.