Healthcare Admissions Navigator for Resident Onboarding

Stellar Health Group; Woburn (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive Wages

6 Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Paid time off - Full Time Employees

401K

Job summary

Stellar Health Group seeks an Admissions Coordinator to support the facility’s occupancy goals. You will work with the admissions and business offices to evaluate referrals, determine pay status, and manage the admission process for potential residents.

The role requires strong organizational skills, familiarity with insurance processes for long-term care, and the ability to communicate effectively with families and hospitals. On-site position in Woburn, MA with full-time hours.

Qualifications

• Demonstrates an understanding of arithmetic.
• Minimum 1 year of experience with demonstrated success in a health care facility.
• Knowledgeable of insurance coverage and authorization processes for long-term care is helpful.

Responsibilities

• Facilitates open, collaborative relationships between the business office and admissions to support occupancy and collections.
• Performs admissions duties daily to convert referrals to admission status.
• Maintain knowledge of referral status and communicate with external team members accordingly.
• Coordinate with the Business Office to complete financial evaluations and determine pay status before admitting residents.
• Identify which payment entities require prior authorization and secure it when needed.
• Record and monitor resident pay status changes in the facility systems and the resident records.
• Provide facility tours to potential residents/representatives and answer questions about admission.
• Assist with processing referrals promptly and ensure accurate room assignments and census entries.
• Collaborate with interdisciplinary teams, families, hospitals, and community partners to resolve issues in admissions.

Skills

Healthcare experience

Insurance coverage knowledge

Job description

Stellar Health Group seeks an Admissions Coordinator to support the facility’s occupancy goals. You will work with the admissions and business offices to evaluate referrals, determine pay status, and manage the admission process for potential residents.

The role requires strong organizational skills, familiarity with insurance processes for long-term care, and the ability to communicate effectively with families and hospitals. On-site position in Woburn, MA with full-time hours.