Healthcare Admissions Admin Assistant | Front Desk & Scheduling

Stamford Health; Stamford (CT); On-site; USD 33,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Paid time off

403b pension

Parking

Childcare

Tuition reimbursement

Job summary

Stamford Health is seeking a Regular Full Time Administrative Assistant to support the Outpatient Rehab Administration. The role handles reception, registration, insurance verification and scheduling, preparing monthly reports and maintaining patient records in Meditech CWS.

Strong communication, multi-tasking, and teamwork are essential in a busy hospital environment. Responsibilities include greeting patients, scheduling initial and follow-up visits, processing co-pays, and generating routine

Qualifications

• Minimum 5 years’ experience as Administrative Assistant preferred, preferably in hospital administrative setting.
• Must be proficient in Microsoft Office including Word, Excel and Power Point.
• Prior experience in insurance verification a plus.
• Good written & oral communications skills.
• Able to prioritize work assignments on a daily basis, demonstrating flexibility and teamwork to accomplish priority tasks.

Responsibilities

• Provides support to the Outpatient Rehab Administration Department by performing administrative and clerical operations associated with running an office (reception, registration, insurance verification, scheduling, preparing monthly reports, filing, etc.), ensuring effective and efficient operations.
• Functions as part of reception/registration team.
• Reception Support
• Covers reception area phone with all admission staff
• Provides information to callers, routes calls as appropriate, takes clear and concise messages.
• Checks messages promptly and returns calls or refers messages to appropriate person
• Greets all patients in a friendly and courteous manner. Escorts therapy patients as needed.
• Registration/Insurance Verification
• Explains 1st appt paperwork; obtains proper signatures. Witnesses documents as indicated. Explains Notice of Privacy practices to patients
• Registers patients on Meditech CWS system; files appropriate paperwork; sets up charts
• Scheduling
• Calls patient to schedule 1st appointment within 24-48 hours of receipt
• Directs patients to other sites as appropriate (faster access, closer to their home, etc)
• Schedules initial & follow-up therapy appt’s utilizing the computerized scheduling system.
• Creates and/or modifies schedules for staff (acts as “master user” for MediTech scheduling system including training staff, editing data as needed, etc.)
• Provides timely notification of cancellations to staff and maintains cancellation call list for evals
• Clerical Duties
• Sends faxes and delivers received faxes to appropriate individual promptly.
• Receives co-pays, prepares deposits and brings co-payments to central Tully location.
• Orders supplies for the department; utilizes Meditech MM system for departmental ordering; verifies purchases against P.O.’s;
• Prepares monthly/quarterly reports for Director including but not limited to volume statistics, patient satisfaction results, productivity reports (Excel spreadsheets)
• Assists with other activities as requested i.e. Medicare correspondence, medical record keeping/retrieval/preparation for copying, charge entry/verification, Internet entry of outcome data, maintenance of front office procedure manual (including finance procedures)

Skills

Microsoft Office

MS Word

MS Excel

PowerPoint

Communication skills

Tools

Meditech

Job description

Stamford Health is seeking a Regular Full Time Administrative Assistant to support the Outpatient Rehab Administration. The role handles reception, registration, insurance verification and scheduling, preparing monthly reports and maintaining patient records in Meditech CWS.

Strong communication, multi-tasking, and teamwork are essential in a busy hospital environment. Responsibilities include greeting patients, scheduling initial and follow-up visits, processing co-pays, and generating routine