Healthcare Administrative Operations Lead

Mass General Brigham; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking an experienced administrator to manage the daily operations of administrative services across the organization, ensuring efficient workflows and compliant practices. The role oversees staff, coordinates with department heads, and supports senior leadership with reports and documentation.

The ideal candidate has a Bachelor's degree and 5–7 years of administrative management in a healthcare setting, with strong organizational, communication, and mentoring skills.

Qualifications

• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in office software and administrative technologies.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Experience in managing and mentoring a team.

Responsibilities

• Manages daily administrative operations, including scheduling, correspondence, and office logistics.
• Coordinates with department heads to align administrative support with needs.
• Monitors and improves office workflows and processes to increase efficiency.
• Ensures compliance with hospital policies, procedures, and regulatory requirements.
• Supervises and trains administrative staff, managing performance and development.
• Oversees budgeting for office supplies and administrative resources.
• Assists in preparing reports and documentation for senior leadership.
• Acts as a liaison between administrative team and hospital leadership.

Skills

Organizational skills

Communication skills

Office software proficiency

Team mentoring

Multitasking

Education

Bachelor's degree in Business Administration / Healthcare Administration / related

Job description

Mass General Brigham is seeking an experienced administrator to manage the daily operations of administrative services across the organization, ensuring efficient workflows and compliant practices. The role oversees staff, coordinates with department heads, and supports senior leadership with reports and documentation.

The ideal candidate has a Bachelor's degree and 5–7 years of administrative management in a healthcare setting, with strong organizational, communication, and mentoring skills.