Care Center HR & Operations Coordinator

Diversicare Healthcare Services, LLC; Sedgwick (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

Diversicare seeks an Administrative Operations Coordinator to manage center-level administrative processes across the business office, HR, payroll, workforce support, compliance records, and reporting. The role supports resident financial services, Medicaid coordination, payroll processing, recruitment, onboarding, and records maintenance while ensuring survey-ready documentation.

You will collaborate with leadership and support departments to sustain accurate billing, timely reporting, and

Qualifications

• High school diploma or GED required.
• Bachelor's degree in a related field preferred.
• 1–3 years of experience in HR, payroll, full cycle recruiting, accounting, healthcare administration, business office operations, workforce coordination, HR Support, or a related field preferred.
• Experience with accounts receivable, billing, collections, Medicaid applications, or resident financial services preferred.
• Experience with HRIS, applicant tracking, payroll, workforce management, electronic health record, or accounts receivable systems preferred.
• Experience with UKG Pro, UKG Workforce Management, iCIMS, PointClickCare, RFMS, or similar systems preferred.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Knowledge of employment practices, payroll processes, confidentiality requirements, and basic accounting principles.
• Ability to communicate professionally and effectively with residents, families, team members, applicants, government representatives, and individuals at all organizational levels.
• Strong organizational, analytical, customer-service, and problem-solving skills.
• Ability to manage multiple priorities, meet strict deadlines, maintain confidentiality, and work with minimal supervision.
• Ability to conduct orientation, training, and informational sessions for individuals and groups.

Responsibilities

• Coordinate assigned Center administrative processes across business office, human resources, payroll, workforce support, compliance records, and required reporting.
• Partner with the Administrator, Director of Nursing Services, department leaders, Central Business Office, Payroll, Human Resources, Workforce Management, and other support departments to ensure timely and accurate completion of required processes.
• Maintain organized, accurate, confidential, and survey-ready records for resident financial matters, personnel files, payroll, benefits, leave, workers' compensation, recruitment, onboarding, and compliance documentation.
• Communicate professionally with residents, families, responsible parties, applicants, team members, government agencies, vendors, Center leadership, and company support departments regarding assigned administrative, financial, HR, payroll, workforce, and compliance matters.
• Identify and elevate barriers, documentation issues, employee relations matters, collection concerns, billing issues, payroll concerns, and compliance risks to the appropriate leader or support department.
• Support Center HR and workforce processes, including recruitment coordination, applicant communication, pre-employment screening, onboarding, orientation, required training, personnel file maintenance, I-9 documentation, HRIS updates, and team member recordkeeping.
• Process and support payroll-related activities, including timekeeping review, missed punches, pay codes, schedules, deductions, payroll exceptions, status changes, compensation changes, transfers, and terminations in accordance with established deadlines.
• Serve as a resource for team members and leaders regarding payroll, benefits, timekeeping, attendance, HRIS processes, leave documentation, workers' compensation reporting, workplace postings, and related employment processes, in partnership with Human Resources and other support departments.
• Support staffing, engagement, retention, performance-review, survey, training, and communication activities in partnership with Center leadership, Workforce Management, and Human Resources.

Skills

Communication

Organization

Problem solving

Education

High school diploma or GED

Bachelor's degree preferred

Tools

UKG Pro

UKG Workforce Management

iCIMS

PointClickCare

RFMS

Job description

Diversicare seeks an Administrative Operations Coordinator to manage center-level administrative processes across the business office, HR, payroll, workforce support, compliance records, and reporting. The role supports resident financial services, Medicaid coordination, payroll processing, recruitment, onboarding, and records maintenance while ensuring survey-ready documentation.

You will collaborate with leadership and support departments to sustain accurate billing, timely reporting, and