Healthcare Administrative Coordinator

MEMORIAL HEALTHCARE IPA; Long Beach (CA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote

Job summary

MEMORIAL HEALTHCARE IPA in Signal Hill, California, is seeking a dependable Healthcare Administrative Coordinator to support remote daily operations. You will coordinate schedules, maintain records, and assist with patient and provider communications.

The role emphasizes confidentiality, accuracy, and timely data entry. You will also help with routine billing tasks and generate basic reports for management, collaborating with clinical and administrative teams to ensure smooth operations.

Qualifications

• Experience in healthcare administration or medical office support.
• Strong communication and professional phone/email etiquette.
• Scheduling, document management, data entry, and record maintenance.
• Ability to work remotely and handle confidential information.
• Basic understanding of billing records, invoices, or financial documentation.

Responsibilities

• Coordinate daily operations by organizing schedules, calendars, and routine tasks.
• Respond to patient and provider inquiries via phone and email.
• Create and maintain electronic records and correspondence.
• Facilitate communication between healthcare providers and partners to share information.
• Assist with tracking invoices and basic financial documentation.
• Enter data into designated systems and prepare routine management reports.
• Follow up on outstanding requests and escalate issues.
• Maintain compliant, confidential handling of patient data.
• Collaborate across administrative, clinical, and operational teams.

Skills

Scheduling

Recordkeeping

Customer service

Data entry

Billing basics

MS Office

EHR familiarity

Remote collaboration

Education

High school diploma

Healthcare administration education preferred

Tools

MS Office Suite

EHR/EMR systems

Job description

MEMORIAL HEALTHCARE IPA is a medical practice organization based in Signal Hill, California, supporting healthcare providers through coordinated administrative and practice management services. The organization focuses on helping streamline operations, strengthen communication, and improve the experience of patients and healthcare partners.

Through professionalism, reliability, and collaboration, MEMORIAL HEALTHCARE IPA supports the administrative processes that help healthcare teams operate efficiently and deliver coordinated services.

Position Overview

MEMORIAL HEALTHCARE IPA is seeking a dependable and detail-oriented Healthcare Administrative Coordinator to support daily administrative operations in a remote work environment. This role is responsible for coordinating schedules, maintaining accurate records, assisting with patient and provider communications, and supporting routine billing and reporting activities.

The successful candidate will help ensure that administrative requests are handled efficiently, documentation remains organized, and information is communicated to the appropriate teams. This position is well suited to someone with strong organizational skills, a service-oriented approach, and the ability to manage multiple responsibilities while maintaining confidentiality.

Key Responsibilities

• Administrative Coordination: Support daily operations by organizing schedules, coordinating appointments, maintaining calendars, and assisting with routine administrative tasks.
• Patient and Provider Communication: Respond to incoming phone calls, emails, and other inquiries professionally, directing requests to the appropriate department or team member.
• Records and Documentation: Create, update, organize, and maintain electronic records, forms, correspondence, and other administrative documents.
• Healthcare Coordination: Assist with communication between healthcare providers, internal departments, and external partners to support timely information exchange and follow-up.
• Billing and Financial Support: Assist with tracking billing information, payment records, invoices, and routine financial documentation under established procedures.
• Data Entry and Reporting: Enter information accurately into designated systems, maintain organized databases, and prepare routine reports for management review.
• Follow-Up and Issue Resolution: Track outstanding requests, identify missing documentation, follow up on pending items, and escalating issues requiring additional attention.
• Workflow Support: Help maintain efficient administrative processes by monitoring task status, updating records, and ensuring deadlines are met.
• Compliance and Confidentiality: Handle sensitive patient and business information responsibly and follow applicable privacy requirements, including HIPAA where applicable.
• Cross-Functional Collaboration: Work with administrative, clinical, and operational teams to address routine requests and support consistent service delivery.

Qualifications

• High school diploma or equivalent required; additional education in healthcare administration, business administration, or a related field is preferred.
• Previous experience in healthcare administration, medical office support, administrative coordination, or customer service is beneficial.
• Strong written and verbal communication skills, including professional phone and email etiquette.
• Demonstrated administrative skills, including scheduling, document management, data entry, and record maintenance.
• Customer service skills with the ability to communicate respectfully with patients, healthcare providers, and business partners.
• Basic understanding of billing records, payment tracking, invoices, or financial documentation.
• Proficiency with Microsoft Office or similar productivity tools, including word processing, spreadsheets, and email.
• Ability to learn electronic health record (EHR), electronic medical record (EMR), and practice management systems.
• Strong organizational skills, attention to detail, and the ability to prioritize competing tasks.
• Ability to work independently in a remote environment while collaborating effectively with a distributed team.
• Commitment to confidentiality, accuracy, reliability, and professional conduct.

Compensation and Benefits

• Competitive compensation based on experience and qualifications.
• Fully remote work arrangement.
• Opportunity to contribute to healthcare administration and practice operations.
• Collaborative work environment focused on operational efficiency and service quality.

• Opportunities to develop healthcare administration and operational support skills.