Healthcare Administrative Coordinator

Strategic Staffing Solutions; Detroit (MI); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Healthcare Administrative Coordinator to provide exceptional customer service and support for membership and billing tools. This remote position requires local residents of Michigan with a strong background in healthcare-related customer service. Preferred qualifications include effective communication, organizational abilities, and analytical problem-solving skills, ideally with 2-3 years of relevant experience. Join a dynamic team and play a crucial role in contributing to customer satisfaction and operational efficiency.

Qualifications

• 2-3 years in healthcare membership & billing experience preferred.
• Effective verbal and written communication skills required.
• Attention to detail and organizational skills needed.

Responsibilities

• Provide customer service support to external agent and group customers.
• Analyze membership reports and resolve customer membership issues.
• Conduct special assignments as requested.

Skills

Customer Service

Analytical Skills

Problem-Solving

Organizational Skills

Communication

Education

High School Graduate or GED

Two years college preferred

Tools

eMVP

eBilling

Secured Services

Members Edge

GroupCRM

Job description

Job Title: Healthcare Administrative Coordinator
Duration: 12 months with the chance of extending or converting.
Location: Detroit, MI
Schedule: Remote (Must be local to Michigan)
Max Pay Rate: 24/HR

Engagement Description:
Provide customer service support (membership and billing web-based tools) to external agent and group customers who received help from the help desk phone line. Additionally, conduct special assignments as requested, analyze membership reports, and resolve external customer membership issues.

Preferred Skills/Experience:

• Working knowledge of the self-servicing applications and operating systems considered a plus (eMVP, eBilling, Secured Services, Members Edge, GroupCRM).
• A minimum of 2-3 years of healthcare (membership & billing specific) experience is preferred.

Top 3 Required Skills/Experience

• Two years of customer service experience required; help desk experience preferred.
• Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines and have effective verbal and written communication and interpersonal skills required.
• Effective analytical (attention to detail), and problem-solving skills to identify, evaluate, and recommend application/system solutions required

Education/Certifications:

• High School Graduate or GED equivalent required. Two years college preferred

Job ID: JOB-241905
Publish Date: 03 Jun 2025

Tagged as: Healthcare Administrative Coordinator