Healthcare Admin & Operations Coordinator

EyeCare Partners; Norfolk (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401k with matching

Paid Time Off

Paid Holidays

Maternity Leave

Optical Education Reimbursement

Competitive base pay

Job summary

EyeCare Partners operates with a network of ophthalmology and optometry services. Virginia Eye Consultants seeks an Administrative Operations Coordinator to support the Operations Team in Norfolk, VA. The role emphasizes accurate deposits, cash handling, and EMR proficiency.

The candidate will manage mail, run daily reports, and assist providers while maintaining confidentiality and professional patient interactions. Full benefits and a stable team environment are highlighted.

Qualifications

• Detail-oriented with the ability to handle confidential information.
• Adaptable to competing demands while providing high-quality patient service.
• Experience with EMR/EHR and office software preferred.

Responsibilities

• Daily business deposits for VA Eye Consultants and Tidewater Eye Centers locations.
• Reconcile cash and check payments with daily reconciliation reports.
• Run NextGen reports for new patient appointments with Good Faith Estimate for self-pay.
• Receive and sort mail; determine payor and patient payments for lock box processing.
• Track provider time out of the office on shared spreadsheets.
• Process credit card payments via Phreesia as needed.
• Support shareholder providers; perform other duties as assigned.

Skills

Detail-oriented

Adaptable

Confidential handling

Patient service

Interpersonal skills

Relationship building

Positive attitude

Dependable attendance

Education

High school diploma or GED

Associate's degree or prior medical office experience preferred

Tools

EMR/EHR

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners operates with a network of ophthalmology and optometry services. Virginia Eye Consultants seeks an Administrative Operations Coordinator to support the Operations Team in Norfolk, VA. The role emphasizes accurate deposits, cash handling, and EMR proficiency.

The candidate will manage mail, run daily reports, and assist providers while maintaining confidentiality and professional patient interactions. Full benefits and a stable team environment are highlighted.