Healthcare Admin & Front Desk Customer Care Specialist

Arundel Lodge Behavioral Health; Edgewater (MD); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Sick leave

Holidays

401K retirement plan

Job summary

Arundel Lodge Behavioral Health in Edgewater, MD seeks a dedicated Customer Service professional to support patient intake, scheduling, and front-desk operations in a medical office setting.

The role involves greeting guests, processing referrals, collecting patient information and co-pays, data entry into Credible Scheduling, and answering clinic calls. Full-time benefits include health, dental, vision, PTO, sick leave and holidays.

Qualifications

• Experience in a medical office setting with medical records is preferred.
• Familiarity with scheduling and appointment systems is a plus.
• Strong communication and data-entry skills required.

Responsibilities

• Greet guests and patients and process referrals for OMHC services.
• Collect personal information for new patients and input data into Credible Scheduling both in person and by phone.
• Collect co-pays, answer phones and check voicemails on the clinic line.
• Assist clinic staff with tracking clients and caseloads and perform other admin duties as needed.

Skills

Medical office experience

Data entry

Customer service

Education

High school diploma or equivalent

Job description

Arundel Lodge Behavioral Health in Edgewater, MD seeks a dedicated Customer Service professional to support patient intake, scheduling, and front-desk operations in a medical office setting.

The role involves greeting guests, processing referrals, collecting patient information and co-pays, data entry into Credible Scheduling, and answering clinic calls. Full-time benefits include health, dental, vision, PTO, sick leave and holidays.