OMHC Administrative Assistant/ Customer Service

Arundel Lodge Behavioral Health; Edgewater (MD); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Sick leave

Holidays

401K retirement plan

Job summary

Arundel Lodge Behavioral Health in Edgewater, MD seeks a dedicated Customer Service professional to support patient intake, scheduling, and front-desk operations in a medical office setting.

The role involves greeting guests, processing referrals, collecting patient information and co-pays, data entry into Credible Scheduling, and answering clinic calls. Full-time benefits include health, dental, vision, PTO, sick leave and holidays.

Qualifications

• Experience in a medical office setting with medical records is preferred.
• Familiarity with scheduling and appointment systems is a plus.
• Strong communication and data-entry skills required.

Responsibilities

• Greet guests and patients and process referrals for OMHC services.
• Collect personal information for new patients and input data into Credible Scheduling both in person and by phone.
• Collect co-pays, answer phones and check voicemails on the clinic line.
• Assist clinic staff with tracking clients and caseloads and perform other admin duties as needed.

Skills

Medical office experience

Data entry

Customer service

Education

High school diploma or equivalent

Job description

Job Description Arundel Lodge, Inc is non profit organization that works toward a world where behavioral health disorders are not a limit to achieving a meaningful life in the community. We envision being an essential member of a community network that helps prevent behavioral health disorders and provides the care and support people need to lead healthy, productive lives.

• The primary responsibilities for the Customer Service position are:


• Greet guests/patients Process referrals of OMHC services Collect personal information for new patients and input data into Credible Scheduling (in person at desk and via telephone) Collect co-pays for services Answer phones, check voicemails on clinic line Assume other administrative duties as needed Assist clinic staff with tracking clients/caseloads Assist clinic staff with tracking client caseloads, and other admin duties. Position is eligible for health. dental, vision, paid time off, sick leave, and holidays

Full time employees are eligible for health, dental, and vision insurance. We offer 401K retirement plan, paid time off, and sick leave

Qualifications; Previous work experience in a medical office with medical records. Previous education or experience with mental health a plus! Must have high school diploma or equivalent.

Full-time Position hours: 8am or 9am- 5pm