Healthcare Account Manager – Remote Plastics

Americhem; North Carolina; Híbrido; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Americhem is seeking an Account Manager - Healthcare to support revenue growth by managing customer accounts and driving sales within the organization. This remote role requires a technically strong professional with an engineering background in Plastics or Materials.

You will build relationships, achieve volume growth, pricing actions, and on-time payments, while collaborating with R&D, technical service, and operations to deliver value-driven solutions.

Formación

• Bachelor’s degree in Materials or Plastics Engineering or a related Engineering discipline required.
• 5+ years of experience in account management, Business Development, Inside Sales or Technical Sales within a plastics, polymer, compounding or manufacturing environment preferably within large resin producers.
• Experience with CRM tools and managing a high volume of accounts is preferred.

Responsabilidades

• Engage customers via in person visits, phone, email, and virtual meetings to maintain active relationships.
• Develop "high, wide and deep" relationships with customers
• Meet commercial KPIs not limited to volume growth, pricing actions, on time payments.
• Build trust and rapport to drive long-term retention and satisfaction.
• Recommend solutions and product options based on customer needs and feedback.
• Collaborate with sales and marketing teams to follow up on leads and campaigns.
• Support account activities, manage CRM data, and ensure timely responses to inquiries.
• Identify sales opportunities through day-to-day interactions.
• Coordinate with internal stakeholders to resolve issues and enhance customer experience.
• Provide technical guidance and material recommendations based on customer application requirements.
• Support customers in material selection, processing optimization, and performance troubleshooting.
• Translate technical customer needs into internal development or formulation direction.
• Collaborate closely with R&D, technical service, and operations teams within the organization.

Conocimientos

Account management

Sales

CRM tools

Customer relationships

Technical guidance

Educación

Bachelor’s degree in Materials or Plastics Engineering

Herramientas

CRM software

Descripción del empleo

Americhem is seeking an Account Manager - Healthcare to support revenue growth by managing customer accounts and driving sales within the organization. This remote role requires a technically strong professional with an engineering background in Plastics or Materials.

You will build relationships, achieve volume growth, pricing actions, and on-time payments, while collaborating with R&D, technical service, and operations to deliver value-driven solutions.