Healthcare Account Manager

1st Choice, LLC; Silver Spring (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Opportunities for growth

Collaborative culture

Job summary

A staffing solutions company in Silver Spring is seeking a Healthcare Account Manager to enhance client relationships and drive growth in healthcare services. Successful candidates will have a strong background in healthcare sales, excellent communication skills, and a proactive approach to client management. This full-time role offers a collaborative work culture and opportunities for advancement within the organization.

Qualifications

• Familiarity with healthcare services, HIPAA compliance, and industry trends.
• Proven success in healthcare sales, contract negotiation, and business development.
• Exceptional communication and interpersonal skills to foster trust and collaboration.
• Experience in account management, client success, or healthcare sales (B2B preferred).

Responsibilities

• Serve as the primary point of contact, cultivating long-term partnerships.
• Drive service expansion, identify upsell opportunities, and contribute to revenue goals.
• Coordinate across internal teams to ensure seamless service delivery.
• Address client concerns with urgency and professionalism.
• Develop and execute account strategies aligned with client needs.

Skills

Healthcare Knowledge

Sales & Negotiation

Relationship Building

Technical Proficiency

Team Collaboration

Education

Bachelor’s degree in Business, Healthcare Administration, or a related field

Tools

CRM platforms

Data analysis tools

Job description

At 1st Choice, LLC, we believe in transforming lives through meaningful work. For over two decades, we’ve partnered with government and private sector clients to deliver excellence in staffing, contact center operations, and strategic workforce development. As we expand our healthcare footprint, we’re seeking a dynamic Healthcare Account Manager to join our mission-driven team and elevate client relationships with precision, empathy, and impact.

Overview

The Healthcare Account Manager serves as a strategic liaison between 1st Choice and its healthcare clients—including hospitals, clinics, and payers. This role is ideal for a relationship-builder with a passion for service, a sharp eye for growth opportunities, and the ability to navigate the complexities of healthcare delivery with grace and grit.

Responsibilities

• Client Relationship Management: Serve as the primary point of contact, cultivating long-term partnerships and trust.
• Sales & Growth: Drive service expansion, identify upsell opportunities, and contribute to revenue goals.
• Liaison & Communication: Coordinate across internal teams—clinical, billing, and administrative—to ensure seamless service delivery.
• Problem Resolution: Address client concerns with urgency and professionalism, ensuring satisfaction and retention.
• Strategic Planning: Develop and execute account strategies aligned with client needs and organizational objectives.

Qualifications

• Healthcare Knowledge: Familiarity with healthcare services, HIPAA compliance, and industry trends.
• Sales & Negotiation: Proven success in healthcare sales, contract negotiation, and business development.
• Relationship Building: Exceptional communication and interpersonal skills to foster trust and collaboration.
• Technical Proficiency: Experience with CRM platforms and data analysis tools.
• Team Collaboration: Ability to work cross-functionally with internal and external stakeholders.
• Education & Experience: Bachelor’s degree in Business, Healthcare Administration, or a related field; Minimum 3–5 years of experience in account management, client success, or healthcare sales (B2B preferred).

Why Join 1st Choice?

• A legacy of excellence and community impact
• A collaborative, faith-driven culture that values integrity and innovation
• Opportunities to grow within a mission-focused organization
• Competitive compensation and benefits

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales, Administrative, and Public Relations
• Industries: Staffing and Recruiting

Note

Referral information and related notes have been omitted to maintain a focused job description. This posting reflects current responsibilities and qualifications for the Healthcare Account Manager role.