Senior Account Executive, TPA

First Choice Health; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

First Choice Health is seeking a Senior Account Executive, TPA to manage and grow a portfolio of client accounts, acting as a strategic partner to clients and consultants. The role emphasizes client retention, revenue growth, and long-term relationship management, delivering a high-quality client experience.

You will work with internal teams to support implementations, resolve issues, and identify opportunities for upsell and cross-sell across products and services.

Qualifications

• Minimum six (6) years of relevant experience in healthcare, third-party administration, health plans, or employee benefits.
• Proven success in client retention, account growth, and revenue generation.
• Strong verbal and written communication skills with internal and external stakeholders.
• Demonstrated ability to work effectively in a team-based environment.
• Proficiency with CRM systems and productivity tools.

Responsibilities

• Serve as the primary relationship lead for assigned client accounts and consulting partners.
• Retain and grow First Choice Health business within accounts and identify upsell opportunities.
• Lead renewal processes and coordinate internal teams for renewal strategies.
• Provide strategic consulting with insights on plan performance and cost drivers.
• Support client implementations and address operational challenges.

Skills

Account management

Client retention

Revenue growth

Cross-functional collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

Google Workspace

Microsoft Office

Job description

The Senior Account Executive, TPA is responsible for managing and growing a portfolio of client accounts while serving as a strategic partner to clients and consultants. This role focuses on client retention, revenue growth, and long-term relationship management, while delivering a consistent, high-quality client experience.

The Senior Account Executive works closely with internal teams to support implementations, resolve issues, identify growth opportunities, and provide proactive, consultative account management.

Job Summary

The Senior Account Executive, TPA is responsible for managing and growing a portfolio of client accounts while serving as a strategic partner to clients and consultants. This role focuses on client retention, revenue growth, and long-term relationship management, while delivering a consistent, high-quality client experience.

The Senior Account Executive works closely with internal teams to support implementations, resolve issues, identify growth opportunities, and provide proactive, consultative account management.

Key Responsibilities

Client & Consultant Partnership

• Serve as the primary relationship lead for assigned client accounts and consulting partners.

• Build and maintain strong, collaborative relationships with client stakeholders and day-to-day contacts.

• Act as a trusted partner by aligning First Choice Health solutions with client goals and needs.

Retention, Growth & Revenue

• Retain and grow First Choice Health business within assigned accounts.

• Identify and execute upsell and cross-sell opportunities across products and services.

• Drive account expansion through proactive engagement and solution-based selling.

Strategic Consulting & Analytics

• Provide insights on plan performance, claims trends, and cost drivers.

• Analyze data to identify trends, risks, and opportunities for improvement.

• Use data and industry knowledge to support client strategy and recommendations.

Renewals & Account Strategy

• Lead the renewal process for assigned accounts.

• Coordinate internal teams to develop and execute renewal strategies.

• Ensure renewals are timely, well-organized, and aligned with client objectives.

Implementation & Operational Support

• Support new client implementations as needed to ensure smooth onboarding.

• Partner with internal teams to address operational challenges and resolve client issues.

• Communicate client needs and priorities internally to ensure alignment and follow-through.

Market & Community Engagement

• Represent First Choice Health within the employee benefits and healthcare community.

• Participate in industry events, trade shows, benefit fairs, and client meetings.

• Provide on-site client support as needed, with regional and occasional national travel.

Additional Responsibilities

• Perform other related duties as assigned.

Minimum Qualifications

• Minimum six (6) years of relevant experience in healthcare, third-party administration, health plans, or employee benefits.

• Proven success in client retention, account growth, and revenue generation.

• Strong verbal and written communication skills, including the ability to present internally and externally.

• Demonstrated ability to work effectively in a team-based environment.

• Strong organizational skills with the ability to manage multiple priorities.

• Proficiency with CRM systems (e.g., Salesforce) and productivity tools such as Google Workspace or Microsoft Office.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, or a related field.

• Prior Account Executive or Account Management experience with a TPA, health plan, or network organization.

• Active Life & Health insurance license.

• Strong customer-focused mindset with the ability to balance client needs and internal collaboration.

• Ability to adapt and thrive in a fast-paced, growth-oriented environment.

Compensation & Benefits

This position is also eligible for performance-based incentive compensation.

We offer competitive benefits, opportunities for professional growth, and the chance to work alongside respected leaders in the healthcare and employee benefits industry.