Healthcare Access Operations Manager

Duke University Health System; Durham (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

A premier healthcare provider in Durham, North Carolina is seeking a qualified individual to lead departmental operations, ensuring a patient-centric environment and adherence to organizational objectives. The role requires a Bachelor's degree in business, along with five years of relevant healthcare experience. The candidate will oversee personnel functions, develop operational policies, and manage departmental budgets. Join a commitment to compassionate care and contribute to a collaborative community that values diversity and inclusion.

Qualifications

• Five years of experience in healthcare or related field is required.

Responsibilities

• Provide direction for the department according to Duke Medicine Access Services.
• Promote patient-centric and customer service focus within the department.
• Develop operational policies, procedures, and expectations for the department.
• Maintain liaison with administrators and physicians to coordinate business.
• Provide oversight and direction for designated employees and personnel functions.
• Develop and oversee the department operating budget and financial performance.

Education

Bachelor's degree in business or related field

Job description

A premier healthcare provider in Durham, North Carolina is seeking a qualified individual to lead departmental operations, ensuring a patient-centric environment and adherence to organizational objectives. The role requires a Bachelor's degree in business, along with five years of relevant healthcare experience. The candidate will oversee personnel functions, develop operational policies, and manage departmental budgets. Join a commitment to compassionate care and contribute to a collaborative community that values diversity and inclusion.