Health & Wellness Customer Care Specialist

Optimal Health Systems; Pima (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Optimal Health Systems is seeking a dedicated Customer Service Representative for a full-time, on-site role based in Pima, AZ. You will handle inquiries via phone, email, and other channels, ensuring accurate information about products and orders while assisting with processing and follow-up to maintain high satisfaction.

Day-to-day duties include documenting interactions, collaborating with internal teams, and contributing to a service-oriented environment that supports the company’s health and

Qualifications

• Respond to customer inquiries via phone, email, and other channels.
• Provide accurate information about products, orders, and services.
• Assist with order processing and follow up to ensure satisfaction.
• Document interactions and collaborate with internal teams.

Responsibilities

• Respond to customer inquiries via phone, email, and other channels.
• Provide accurate information about products, orders, and services.
• Assist with order processing and follow up to ensure satisfaction.
• Document interactions and collaborate with internal teams.

Skills

Customer service

Communication skills

Multitasking

Computer literacy

Empathetic approach

Education

High school diploma

Job description

Optimal Health Systems is seeking a dedicated Customer Service Representative for a full-time, on-site role based in Pima, AZ. You will handle inquiries via phone, email, and other channels, ensuring accurate information about products and orders while assisting with processing and follow-up to maintain high satisfaction.

Day-to-day duties include documenting interactions, collaborating with internal teams, and contributing to a service-oriented environment that supports the company’s health and