Health Unit Coordinator - Patient Care Admin & Liaison

MercyOne Medical Group; Waterloo (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

MercyOne Waterloo Medical Center is seeking a Health Unit Coordinator to support nursing units with clerical duties, patient flow, and coordination of care at MercyOne.

You will greet patients, answer calls, prepare charts, and coordinate admissions, transfers and discharges while utilizing hospital computer systems. The role requires organizing charts, managing messages, and working across at least two units within one year, with competitive benefits and opportunities for growth.

Qualifications

• Acts as receptionist and assists in-patient care delivery when appropriate.
• Answers telephone calls promptly and politely and answers questions as appropriate.
• Maintains knowledge of and efficiently utilizes all computer applications of assigned nursing units.
• Maintains knowledge, skills and ability to work in at least 2 nursing units within one year of hire.

Responsibilities

• Prepare and maintain patient charts.
• Assemble new patient charts and when appropriate prepares in advance.
• Accommodates needs for special forms and charts.
• Files reports such as lab, x-ray, EKG, H&P’s, consults, etc.
• Communicates abnormal results to appropriate person.
• Files charts for easy retrieval. Assists in admission, transfer, and discharge processing.
• Verifies availability of rooms for occupancy.
• Communicates with staff regarding new admissions, transfers and discharges.

Skills

Receptionist duties

Phone call handling

Patient communication

Chart preparation

Computer applications

Multi-unit coordination

Job description

MercyOne Waterloo Medical Center is seeking a Health Unit Coordinator to support nursing units with clerical duties, patient flow, and coordination of care at MercyOne.

You will greet patients, answer calls, prepare charts, and coordinate admissions, transfers and discharges while utilizing hospital computer systems. The role requires organizing charts, managing messages, and working across at least two units within one year, with competitive benefits and opportunities for growth.