Health Unit Coordinator HUC

Community Medical Center; Missoula (MT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Paid time off (PTO) & disability

Tuition assistance

Job summary

Community Medical Center in Missoula, MT, is seeking a Health Unit Coordinator (HUC) for the ER to help keep the department organized and responsive.

As the central communication hub, you will manage phone calls, admissions, registrations, and patient records using Epic, coordinate transfers, and support nurses, physicians, and families.

The role requires strong organizational and customer service skills, comfort with medical terminology, and a commitment to delivering high-quality patient care.

Qualifications

• Strong organizational, multitasking, critical-thinking and customer service skills.
• Familiarity with medical terminology.
• Experience with EHR systems, e.g., Epic, is preferred.

Responsibilities

• Answer multi-line phones, relay messages between nurses, physicians, families, and ancillary departments.
• Coordinate ER check-ins, registrations, bed assignments, transfers and discharges using EHR systems like Epic.
• Enter and verify physician orders for labs, imaging and medications.
• Prepare, update and file patient charts and track progress notes.

Skills

Organizational skills

Multitasking

Critical thinking

Customer service

Medical terminology familiarity

Tools

Epic EHR

Job description

Your Experience Matters

Community Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Health Unit Coordinator joining our team, you're embracing a vital mission dedicated to

Community Medical Center

Health Unit Coordinator (HUC) - ER

Job Type:

FT

Schedule:

Days

Your Experience Matters

Community Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Health Unit Coordinator joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

Position Summary

A Health Unit Coordinator is an administrative professional responsible for managing the flow of information and clerical tasks within a busy department, ensuring efficient operations and effective communication among the medical team, patients, and families. Key responsibilities include coordinating patient admissions, transfers, and discharges, maintaining and organizing medical records and electronic health records (EHRs), managing unit supplies and equipment, and serving as a central point of communication by answering phones, relaying messages, and scheduling diagnostic tests. This role requires strong organizational, multitasking, critical-thinking, and customer service skills, along with familiarity with medical terminology. Emergency Room (ER) or Emergency Department (ED) acts as the central administrative and communication hub for a fast-paced medical unit.

Core Responsibilities

• Communication Hub: Answer multi-line phones, relay messages between nurses, physicians, families, and ancillary departments, and page on-call specialists.
• Patient Flow & Registration: Coordinate emergency check-ins, quick registrations for ambulance arrivals, bed assignments, transfers, and discharges using Electronic Health Record (EHR) systems like Epic.
• Order Management: Enter and verify physician orders for lab tests, diagnostic imaging, and medications.
• Medical Record Maintenance: Prepare, update, and dismantle patient charts, track progress notes, and ensure documents are properly scanned or filed.
• Supplies & Environment: Monitor PAR levels, order office and medical/lab supplies, and submit environmental services or maintenance work orders for the unit.
• Customer Service: Greet patients and visitors, answer initial questions, direct people through the unit, and respond to call lights or whiteboards alongside nursing

What Do We Offer

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

About Us

Community Medical Center is a 151-bed hospital located in Missoula, MT. It is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

"Community Medical Center is an Equal Opportunity Employer. Community Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.