Health Unit Coordinator, Emergency Services

Cape Cod Healthcare Inc.; Falmouth (MA); In loco; USD 27.000 - 47.000; Part-time

Descrizione del lavoro

Falmouth Hospital Association in Massachusetts seeks a receptionist/secretarial professional for the Emergency Department. You will manage phones, coordinate messages, and maintain patient records in accordance with ED policies.

Proficiency with medical terminology and EPIC, and the ability to work rotating evenings (3 pm–11 pm) with every-other weekend and holidays, are required. This hourly position offers competitive pay and opportunities to interact with physicians, nurses and outside

Competenze

• Ability to read, write and communicate in English.
• Successful completion of medical terminology course or exam.
• EPIC training completed within one month of starting.

Mansioni

• Answers phones, relays calls and messages to appropriate departments.
• Coordinates transport and communicates with staff as requested.
• Duplicates and faxes materials per ED policies and procedures.
• Maintains patient records and uses information systems to look up records.
• Maintains confidentiality and professional interaction with staff and patients.
• Assists with clerical duties as assigned by the supervisor.

Conoscenze

English proficiency

Communication skills

Medical terminology familiarity

Formazione

Medical terminology course

Strumenti

EPIC

Descrizione del lavoro

Purpose of Position:

Performs receptionist/secretarial duties within the Emergency Department and functions as the central communication source.

Description

• Maintains accurate, complete and up-to-date patient records as prescribed by established Emergency Center policies and procedures, obtaining old records, reports, results, dictation, transcription, etc., as instructed.
• Answers phones, relays calls and/or messages, calls ancillary departments, private physicians, other healthcare facilities, etc., as requested.
• Coordinate all transport resources by established Emergency Department FH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management or nurses.
• Copies and faxes materials as requested, obtains, correlates and processes records and reports as required by established Emergency Department, FH and regulatory agency policies, procedures, standards and recommendations or as requested by authorized physicians, management, or nurses.
• Adheres to departmental operating procedures and maintains a cooperative and courteous relationship with co-workers, physicians, volunteers, patients, visitors and allied healthcare professionals.
• Demonstrates proficiency and accuracy in the use of Computerized Nursing Informatics (information systems) for looking up records.
• Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients.
• Maintains adequate quantity of forms, materials and supplies within workstation.
• Adheres to safety, blood/body fluid policies and procedures.
• Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• Performs other work-related duties and activities as assigned or requested by his/her immediate supervisor.

Qualifications

• Ability to read, write and communicate in English.
• Successful passage of medical terminology course, or successful passage of medical terminology challenge exam.
• Successful completion of EPIC training program and exam within one (1) month of starting position.

Schedule Details

64PP (32 Hours Per Week), Rotating Evenings, 3p-11p, Every Other Weekend & Rotating Holidays

Organization: Falmouth Hospital Association

Primary Location: Massachusetts-Falmouth

Department: FHA-Emergency Services

Annual/Hourly: Hourly

Hiring Pay Range: 19.95 - 34.29