Health Systems Strategist — Scheduling & Interoperability

Prometheus Federal Services; United States; Remote; USD 115,000 - 130,000; Full time

Job summary

Prometheus Federal Services is seeking a Health Systems Specialist (Mid-Level) to support the VA through scheduling modernization, interoperability initiatives, and workflow analysis across healthcare environments. The role emphasizes business, operational, and technical support to improve veteran access to care and optimize system utilization.

The ideal candidate will leverage VA databases and healthcare IT, bridging business requirements with technical solutions while collaborating with

Qualifications

• Master's degree in Health Administration, Public Health, Business Administration, Information Systems, Healthcare Informatics, or a related field.
• Minimum of 6 years of professional experience supporting healthcare operations, health information systems, or healthcare transformation initiatives.
• Knowledge of Veterans Administration (VA) databases, healthcare systems, and their interrelationships.
• Experience applying organizational change management principles and practices.
• Ability to obtain and maintain a Public Trust clearance.
• Authorized to work in the U.S. indefinitely without sponsorship.

Responsibilities

• Support analysis, implementation, and optimization of healthcare systems supporting scheduling, referrals, community care, and care coordination activities.
• Document and evaluate operational workflows, business processes, and system interactions across VA healthcare environments.
• Analyze current-state and future-state workflows to identify process improvement opportunities and operational efficiencies.
• Support initiatives designed to enhance Veteran access to care through improved scheduling and care coordination practices.
• Collaborate with stakeholders to understand operational challenges and recommend solutions aligned with enterprise objectives.
• Apply knowledge of VA databases, healthcare information systems, and system interrelationships to support modernization initiatives.
• Analyze system requirements, business needs, and stakeholder requests and translate them into actionable recommendations.
• Support data collection, validation, reporting, and performance monitoring activities.
• Assist in the development and maintenance of business requirements, workflows, process maps, and operational documentation.
• Collaborate with technical teams to support system enhancements, implementation activities, and issue resolution efforts.
• Support implementation and sustainment activities related to Enterprise Patient Scheduling (EPS) and associated healthcare modernization programs.
• Assist in the assessment and documentation of scheduling, referral management, provider data exchange, and care coordination workflows.
• Support standards-based interoperability efforts by helping coordinate business and operational requirements across systems and stakeholders.
• Participate in solution analysis and operational readiness activities supporting deployment initiatives.
• Assist in identifying workflow gaps and recommending improvements to enhance scheduling efficiency and user experience.
• Apply organizational change management methodologies to support adoption of new technologies, workflows, and business processes.
• Assist in stakeholder engagement efforts designed to increase awareness, readiness, and adoption of new capabilities.
• Support the development of communication plans, training materials, job aids, and user support resources.
• Monitor adoption, utilization, and performance metrics and identify opportunities for continuous improvement.
• Support organizational readiness assessments and change impact analyses for modernization initiatives.
• Participate in user feedback collection and lessons learned activities to improve future implementation efforts.
• Support development and delivery of role-based training materials and knowledge-transfer resources.
• Facilitate meetings, working sessions, and stakeholder discussions to gather requirements and communicate project updates.
• Prepare reports, presentations, meeting summaries, and briefing materials for leadership and stakeholders.
• Serve as a liaison between operational users, technical teams, and program leadership.
• Communicate complex system and process information clearly to diverse stakeholder audiences.
• Support development and tracking of operational, adoption, and performance metrics.
• Assist in evaluating system performance and effectiveness against established objectives.
• Contribute to quality management, process improvement, and operational readiness initiatives.
• Document findings, recommendations, risks, and lessons learned to support continuous improvement efforts.
• Support program leadership in monitoring project milestones, risks, dependencies, and outcomes.

Skills

Analytical skills

Problem solving

Communication

Cross-functional teamwork

Education

Master's degree in Health Administration

Job description

Prometheus Federal Services is seeking a Health Systems Specialist (Mid-Level) to support the VA through scheduling modernization, interoperability initiatives, and workflow analysis across healthcare environments. The role emphasizes business, operational, and technical support to improve veteran access to care and optimize system utilization.

The ideal candidate will leverage VA databases and healthcare IT, bridging business requirements with technical solutions while collaborating with