Health System Desktop Support Technician | Training & Policy

CentraCare; United States; On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

Tuition reimbursement

Full benefits package (medical, dental

Job summary

CentraCare in Sauk Centre, MN is hiring a dedicated IS Desktop Support professional to join our Health System Team. This role provides technical assistance for desktop hardware, software, and printers, and trains new staff on standard loading procedures.

The position emphasizes developing and enforcing policy standards for desktop environments. Full-time schedule includes day shifts with on-call after six months, and travel to CentraCare sites as needed.

Qualifications

• High school diploma required.
• Associate’s degree or two years of specialized computer training preferred.
• 1 year of computer support experience required.
• 2+ years of work experience with personal computers preferred.
• A valid MN driver's license and a driving record in good standing may be required.
• Minimum amount of insurance liability coverage may be required.
• HP Certification in Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification within 6 months from hire.

Responsibilities

• Train new staff on computer hardware.
• Set policy standards for loading and maintaining desktop software, printers, and other devices.

Skills

Technical support

Desktop hardware

Training staff

Education

High school diploma

Associate’s degree or two years of specialized computer training

Tools

HP Certification in Desktops/Notebooks

Job description

CentraCare in Sauk Centre, MN is hiring a dedicated IS Desktop Support professional to join our Health System Team. This role provides technical assistance for desktop hardware, software, and printers, and trains new staff on standard loading procedures.

The position emphasizes developing and enforcing policy standards for desktop environments. Full-time schedule includes day shifts with on-call after six months, and travel to CentraCare sites as needed.