Senior Desktop Support Technician | Sauk Centre

CentraCare Rice Memorial Hospital; United States; On-site; USD 38,000 - 57,000; Full time

Benefits offered by this job

Tuition reimbursement

College grant programs

Medical, dental, PTO, retirement

Job summary

CentraCare Rice Memorial Hospital in Sauk Centre, MN is seeking a dedicated IS Desktop Support Specialist to provide technical support within the Information Systems Department. You will guide staff on computer hardware and help implement standards for loading desktop software, printers, and devices.

The role requires a high school diploma, experience with PC support, and readiness to travel to CentraCare sites. Training new staff and maintaining equipment policies are key parts of the job.

Qualifications

• High school diploma required.
• Associate’s degree or two years of specialized computer training preferred.
• 1 year of computer support experience required.
• 2+ years of work experience with personal computers preferred.
• A valid MN driver's license and a driving record in good standing may be required.
• Minimum amount of insurance liability coverage may be required.
• HP Certification in Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification within 6 months from hire.

Responsibilities

• Provides technical support in Desktop Support to the Information Systems Department.
• Train new staff on computer hardware.
• Set policy standards for loading and maintaining desktop software, printers, and other devices.

Skills

Desktop support

Staff training

Education

High school diploma

Job description

CentraCare is looking for a hardworking individual that knows healthcare information systems or wants to learn about them to join our IS Desktop Support Health System Team. This position provides technical support in the area of Desktop Support to the Information Systems Department. In this role you will train new staff on computer hardware. The position sets new policy standards of how to load and maintain desktop software, printers, and other computer devices.

Schedule

• Full-time | 80 hours every two weeks | Sauk Centre, MN
• Day shift | 8-hour shifts | 7am-3:30pm
• After hours on-call rotation begins after 6 months from date of hire
• Travel to CentraCare sites in Melrose and Long Prairie required

Pay and Benefits

• Starting pay begins at $27.80 per hour; exact wage determined by years of related experience Pay range: $27.80- $41.70 per hour
• Tuition reimbursement and college grant programs available
• Full-time benefits (https://nam10.safelinks.protection.outlook.com/?url=https://jobs.centracare.com/us/en/benefits&data=05|02|[e-mail]|9131f09e4b47452f2ff108dd1ad38e42|1c45913baa5f4d3b9bfc987ab127fe57|0|0|638696218149609397|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=GNgUJgPKjyl46BXse0xeeSYWe4v0Un0LuYsuE57EASQ=&reserved=0): Medical, dental, PTO, retirement, employee discounts and more!

Qualifications

• High school diploma required
• Associate’s degree or two years of specialized computer training preferred
• 1 year of computer support experience required
• 2+ years of work experience with personal computers preferred
• A valid MN driver's license and a driving record in good standing may be required
• Minimum amount of insurance liability coverage may be required
• HP Certification in Commercial and Consumer Desktops, Workstations and Notebooks Service Qualification within 6 months from hire

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.