Health Services Response Advisor - San Antonio, Texas ($23/hour)

Best Buy Health; Rio Medina (TX); On-site; USD 26,000 - 37,000; Full time

Job summary

Best Buy Health in San Antonio, Texas is seeking a Health Services Response Advisor to support Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency requests for assistance.

The role involves coordinating operator services, helping with manual phonebook updates, Lyft ride setup and directory assistance, while delivering professional, timely responses.

Responsibilities

• Receive, evaluate and prioritize emergency and non-emergency requests for assistance.

Job description

Health Services Response Advisor - San Antonio, Texas ($23/hour)

Full time

Regular

Job Description

As a Health Services Response Advisor, your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere