Health Services Referral & Admin Coordinator

Valle del Sol, Inc.; Phoenix (AZ); On-site; USD 25,485 - 29,618; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical Insurance

Vision Insurance

Paid Life Insurance

Paid Disability Insurance

Paid time off

Employee assistance program

Referral program

Job summary

An integrated care provider in Phoenix, Arizona, is looking for an entry-level customer service representative. Responsibilities include answering calls, processing referrals, and managing administrative duties. Requirements include a high school diploma, good communication skills, and a valid driver's license. Salary ranges from $18.50 to $21.50 per hour depending on experience. Benefits include medical insurance, 401(k), and paid time off.

Qualifications

• 18 years or older.
• Good interpersonal and communication skills.
• Ability to manage multiple changing priorities effectively.
• Must have or be able to obtain a valid Fingerprint Clearance Card.
• Must possess reliable transportation and valid driver's license.
• Must maintain current BLS certification.
• Covid 19 Vaccination or Qualified Exemption required.
• TB Screening Record and PPD/QuantiFERON/Chest x-ray upon hire.

Responsibilities

• Answer inbound calls and assist customers requiring appointments.
• Process medication prior authorizations and outbound referrals.
• Handle general clerical and administrative duties.
• Manage incoming e-fax from external customers.
• Scan documents into patients’ electronic health record.

Skills

Interpersonal skills

Communication skills

Organizational ability

Culturally sensitive services

Education

High school diploma/GED

Job description

An integrated care provider in Phoenix, Arizona, is looking for an entry-level customer service representative. Responsibilities include answering calls, processing referrals, and managing administrative duties. Requirements include a high school diploma, good communication skills, and a valid driver's license. Salary ranges from $18.50 to $21.50 per hour depending on experience. Benefits include medical insurance, 401(k), and paid time off.