Health Services Coordinator

Thomson Health & Rehab; Brunswick (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, and Vision Insurance

Prescription Coverage

Company Paid Life Insurance

Short- and Long-Term Disability

Continuing Education and Tuition Reimb

401(k) Retirement Plan with employer

Personal and Family Medical Leave

Job summary

Gracemore Nursing & Rehab is seeking a Health Services Coordinator to manage admissions and communicate available services to referral sources, hospital case managers, physician offices and the community. The role emphasizes accuracy, reliability, and compassionate service for residents and families.

You will coordinate referrals, tours, and pre-admission activity, verify insurance options, and maintain records in line with policy and state/federal guidelines.

Qualifications

• Organized and detail-oriented with strong communication.
• Experience in healthcare sales/marketing/insurance preferred.
• Excellent self-discipline and patient-focused.
• Familiar with medical terminology and PC usage.

Responsibilities

• Coordinate resident/patient referral and approval process.
• Conduct facility tours for prospective residents and families.
• Track pre-admission referral activity daily/weekly.
• Coordinate admission by notifying departments of anticipated admission.
• Ensure paperwork is completed on a timely basis.
• Verify insurance benefits and all payment options.
• Effectively manage occupancy levels and census/premium mix.
• Develop and maintain relationships in the community to inform referral sources of bed availability and ongoing education regarding services.
• Complete records and documentation in accordance with company policy and state and federal guidelines.
• Perform other duties as assigned.

Skills

Organized

Detail-oriented

Communication skills

Leadership

Medical terminology

PC proficiency

Patient care focus

Education

Bachelor’s degree in Business / Communications / Healthcare Administration or related field

Job description

It is our mission at Gracemore Nursing & Rehab, to keep all of our vulnerable residents safe! We are seeking a dedicated, and qualified Health Services Coordinator! The ideal applicant will be hardworking, reliable, detail-oriented, dynamic, and high-motivated. The general purpose of the Health Services Coordinator is to manage the admissions process and communicates the facility's available services to referral sources, including hospital case managers, physician’s offices, other healthcare providers, and the community in general.

Status

• Full-Time

Shift

• 8:00 AM - 5:00 PM

Responsibilities (not all-inclusive)

• Coordinates resident/patient referral and approval process.
• Conducts tours of the facility with potential residents/patients and their family members.
• Tracks pre-admission referral activity daily / weekly.
• Coordinates patient admission by notifying all departments of anticipated admission.
• Assures paperwork is completed on a timely basis.
• Verifies insurance benefits and all payment options.
• Effectively manage occupancy levels and census/premium mix enhancement.
• Develop and maintain relationships in the community to advise referral sources of bed availability and ongoing education regarding services provided to meet the daily needs of the community at large.
• Completes records and documentation in accordance with company policy and state and federal guidelines.
• Performs other duties as assigned.

Qualifications

• Bachelor’s Degree in Business / Communications / Healthcare Administration or related field preferred.
• Organized and detailed in work performance.
• One or more years’ experience in health care sales/marketing/ insurance or commensurate educations preferred.
• Good communication skills with excellent self-discipline and patients.
• Possesses excellent technical assessment and documentation skills, and leadership qualities.
• Genuine caring for and interest in elderly and disabled people in a nursing facility.
• Must be familiar with medical terminology.
• Proficient in the use of a personal computer.

"FOR THIS TYPE OF EMPLOYMENT, STATE LAW REQUIRES A NATIONAL AND STATE BACKGROUND CHECK AS A CONDITION OF EMPLOYMENT."

Our focus on high-quality results creates a challenging, fast-paced, and rewarding environment. We offer a comprehensive benefits package with a variety of options to meet your health care needs that include:

• Paid Time Off (PTO)
• Health, Dental, and Vision Insurance
• Prescription Coverage
• Company Paid Life Insurance
• Short- and Long-Term Disability
• Continuing Education and Tuition Reimbursement
• 401(k) Retirement Plan with employer matching
• Personal and Family Medical Leave

EOE / AA / M / F / D / V Drug-Free Workplace

#HPgracemore