Health Services Admin. Mgr.

El Paso Health; El Paso (TX); Ibrido; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

El Paso Health in El Paso, TX, seeks an experienced administrator to oversee the Health Services Department’s daily operations. You will prepare correspondence, write training manuals, and develop/maintain policies to ensure TDI, HHSC, and URAC compliance.

Also, coordinate projects, schedules, and audit preparation in a fast-paced environment. The role requires three years of management experience, a Bachelor's in Business or Healthcare, and strong MS Office skills.

Competenze

• Three years of management/supervisory experience required.
• Experience in health services administrative support, preferably in a managed care environment.
• Experience with pre-certification and denial/appeal processes.

Mansioni

• Oversight of day-to-day administrative operations of the Health Services Department.
• Prepare correspondence, training manuals, and logs; maintain policies and procedures.
• Ensure compliance with Texas D.I. and HHSC and URAC requirements; assist audits.
• Coordinate special projects and channels information in a timely manner.

Conoscenze

Bilingual English/Spanish

Customer service

Communication skills

Priority setting

Multi-tasking

MS Office suite

Policy research

Formazione

Bachelor's in Business/Healthcare

Descrizione del lavoro

• Facility University Medical Center of El Paso
• Department EPH Health Services
• Schedule - Shift - Hours Full Time - Days - Monday through Friday

Job Summary

Responsible for the day-to-day oversight and direction of the administrative operations of the Health Services Department (HS). Prepares correspondence, develops training manuals, flow processes and logs on departmental procedures. Writes and updates departmental policies and procedures to ensure compliance with the Texas Department of Insurance (TDI), Health and Human Services Commission (HHSC) and URAC requirements. Compiles and maintains files in preparation of internal and state audits. Coordinates special projects, schedules, activities, etc., and channels information appropriately in a timely manner.

Skills

• 1. Bilingual (English/Spanish) is highly preferred.
• 2. Strong customer service skills.
• 3. Excellent oral/written communication skills.
• 4. Ability to establish priorities, set goals and directives.
• 5. Proficient in all phases of duties performed and ability to manage multiple tasks and projects.
• 6. Proficient in Microsoft Word, Excel, Power Point and Access.
• 7. Proficient in researching state rules and regulations for creating policies and procedures.

Work Experience

Three years of management/supervisory experience is required. Strong experience in health services administrative support functions required, preferably in a managed care environment. Proficient with pre-certification/fax server operations and the denial and appeal process. Experience managing large-scale fax server information data flow. Experience maintaining a departmental policy and procedure repository. Experience with data collection and analysis, and designing reports, as demonstrated by work experience preferred.

License/Registration/Certification

None.

Education and Training

Bachelor degree in Business Administration or Healthcare related field is required.

1145 Westmoreland Drive
El Paso, TX 79925-5615