Job Details
Level: Experienced, Job Location: San Jacinto Plaza - Sunflower Building - El Paso, TX, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Job Shift: Day, Job Category: Administrative - Clerical
Responsibilities
- Under the direction of the Patient Access Supervisor, reviews reports, registrations, and admissions for appropriate demographic and insurance information to ensure that accounts are complete, accurate, and insurance billable.
- Maintains audit process to include type of error, payer source, service line, and associate.
- Ensure corrections are performed prior to billing.
- Communicates audit finding with Patient Access Associates, Patient Access Team Lead and Management.
- Provides training recommendations and measures process improvement.
- Creates and delivers monthly reports spreadsheets and graphs to identify training needs.
- Manages TCE and CM1 records to ensure billing criteria is met in a timely manner.
- Reviews Outpatient Exception and Alpha Discharge reports and communicates trending patterns to Patient Access Team Lead, Patient Access Supervisor and Patient Access Director.
Qualifications: Minimum Position Requirements
- Work Experience: Two years office and/or customer service experience required with knowledge of basic office equipment and computer software programs. Healthcare or financial background preferred.
- Education and Training: High school diploma or equivalent. Training or educational background with medical terminology and familiarity with ICD coding preferred.
Skills
- Ability to deal tactfully with Employees, patients, visitors and the general public.
- Basic computer literacy and keyboarding skills required.
- Effective written and verbal communication skills required.
- Analytical and problem-solving skills required.
- Knowledge of commercial and managed care payers and terminology.
- Bilingual English/Spanish required.