Health Records & EHR Coordinator

East Valley Community Health Center Inc.; Pomona (CA); On-site; USD 30,000 - 36,000; Full time

Job summary

East Valley Community Health Center Inc. in Pomona, CA is seeking a detail-oriented Records Clerk to support medical records workflows across our health center network. Responsibilities include filing, chart pulls, scanning into the EHR, and processing subpoenas.

The role requires accurate data entry and strong patient-facing communication. Experience with EHR systems (NextGen preferred) and knowledge of referral procedures are a plus. Bilingual English/Spanish is highly preferred.

Qualifications

• Excellent customer service skills with patients and staff.
• Basic computer skills including keyboarding and Windows, plus accurate data entry.
• Must be organized, detail-oriented and work with urgency.
• Exceptional patient relations and interpersonal skills required.
• Knowledge of referral procedures preferred.
• Experience with EHR, Nextgen preferred.
• Bilingual English/Spanish highly preferred.

Responsibilities

• Maintains filing system of medical charts.
• Assists with pulling out medical records during clinic hours.
• Scans documents into electronic health record.
• Routes follow-up charts to designated personnel.
• Transfers records to requesting agencies promptly.
• Logs transfers in the patient’s EHR.
• Processes subpoena requests in a timely manner.
• Sorts incoming faxes and distributes to appropriate staff.
• Handles patient requests via phone or fax.
• Purge and send charts to storage.
• Reports to scheduled shifts timely and consistently.
• Other tasks as assigned by supervisor.

Skills

Customer service

Data entry

Organized

Interpersonal skills

Bilingual English/Spanish

Tools

EHR NextGen

Job description

East Valley Community Health Center Inc. in Pomona, CA is seeking a detail-oriented Records Clerk to support medical records workflows across our health center network. Responsibilities include filing, chart pulls, scanning into the EHR, and processing subpoenas.

The role requires accurate data entry and strong patient-facing communication. Experience with EHR systems (NextGen preferred) and knowledge of referral procedures are a plus. Bilingual English/Spanish is highly preferred.