Health Programs Manager: Provider Relations & Strategy

Bldg Svc 32 B-J; New York (NY); On-site; USD 112,000 - 119,000; Full time

Job summary

Building Services 32BJ Benefit Funds is seeking a Manager, Health Programs in New York, NY. This role develops, implements, and improves health fund clinical programs and provider partnerships, overseeing day-to-day operations and performance outcomes.

The position requires leading provider relationships, monitoring program performance, and coordinating with internal teams to support innovative health initiatives, with a focus on quality, affordability, and member satisfaction.

Qualifications

• 3+ years of progressively responsible experience in clinical program management, health plan operations, provider relations, healthcare administration, or health plan strategy.
• Demonstrated ability to evaluate program performance and identify improvement opportunities.
• Experience managing vendor, provider, hospital, or strategic partner relations, including performance reviews and issue resolution.
• Experience managing provider or hospital relationships and cross-functional projects.
• Strong knowledge of health insurance benefits, provider reimbursement, claims administration, and healthcare delivery systems.
• Proven leadership experience supervising and developing staff.
• Ability to lead multiple complex initiatives and collaborate across departments.
• Knowledge of HIPAA and ERISA compliance.

Responsibilities

• Provide leadership to program professionals and staff to support execution and continuous improvement.
• Supervise staff, coaching, performance management, and professional development.
• Manage strategic relationships with clinical partners and future provider partnerships.
• Serve as operational liaison for provider organizations, addressing issues.
• Lead regular reviews with providers and vendors and document actions and remediation plans.
• Develop and monitor program performance metrics and financial results.
• Coordinate with teams on new clinical initiatives and implementation readiness.
• Collaborate on contract negotiations and vendor governance.

Skills

Program management

Provider relations

Healthcare administration

Leadership

Project management

Data analysis

Education

Bachelor’s degree in related field

Tools

MS Visio

PowerPoint

MS Project

Job description

Building Services 32BJ Benefit Funds is seeking a Manager, Health Programs in New York, NY. This role develops, implements, and improves health fund clinical programs and provider partnerships, overseeing day-to-day operations and performance outcomes.

The position requires leading provider relationships, monitoring program performance, and coordinating with internal teams to support innovative health initiatives, with a focus on quality, affordability, and member satisfaction.