Health Program Outreach Associate

Mindlance; Cerritos (CA); On-site; USD 27,552 - 34,440; Full time

Job summary

A national recruiting company is seeking a Health Program Representative I for a 5-month contract based in Cerritos, California. The position involves engaging with members of Care Management programs through inbound and outbound calls, gathering necessary information, and providing program details. Applicants should have a high school diploma and at least 6 months of customer service experience. Computer proficiency and the ability to follow defined protocols are essential. Optional overtime may be available.

Qualifications

• Minimum 6 months experience in telesales or customer service.
• Proficiency in computer and keyboarding skills.
• Ability to follow policies and protocols.

Responsibilities

• Provide initial contact between Care Management programs and members.
• Handle inbound/outbound enrollment and engagement calls.
• Gather and record appropriate member information.

Skills

Customer service

Call handling

Data gathering

Education

High School Diploma or equivalent

Job description

A national recruiting company is seeking a Health Program Representative I for a 5-month contract based in Cerritos, California. The position involves engaging with members of Care Management programs through inbound and outbound calls, gathering necessary information, and providing program details. Applicants should have a high school diploma and at least 6 months of customer service experience. Computer proficiency and the ability to follow defined protocols are essential. Optional overtime may be available.