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Job summary
A recruiting firm is looking for a Contract Medical Provider Services Representative to join a large healthcare organization in Ontario, California. The role involves training and orientation for providers, acting as a liaison to resolve concerns, and interpreting eligibility and claims information. Candidates should have over 3 years of managed care experience, strong customer service skills, and proficiency in Microsoft Office. This is an excellent opportunity to impact provider relations in the healthcare industry.
Qualifications
3+ years of experience with managed care and knowledge of Medical Group, IPA and HMO operations.
Extensive customer service experience is essential.
Must possess excellent written and verbal communication skills.
Responsibilities
Perform new Provider orientations and provide training to office staff.
Act as liaison between providers and client departments to resolve concerns.
Monitor and support Providers using utilization reports and quality data.
Skills
Customer service experience
Communication skills
Managed care knowledge
Microsoft Office proficiency
Education
High school diploma
Job description
A recruiting firm is looking for a Contract Medical Provider Services Representative to join a large healthcare organization in Ontario, California. The role involves training and orientation for providers, acting as a liaison to resolve concerns, and interpreting eligibility and claims information. Candidates should have over 3 years of managed care experience, strong customer service skills, and proficiency in Microsoft Office. This is an excellent opportunity to impact provider relations in the healthcare industry.