Health Plan Applications Manager

CCHCS Cook Children's Health Care System; Fort Worth (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Cook Children’s Health Care System in Fort Worth, TX seeks an Health Plan Applications Administration Manager to lead a team of analysts responsible for optimizing health plan applications and resources. You will ensure application functionality and performance using established IS methodologies.

Responsibilities include guiding configuration, workflows, data conversions, and reporting; partnering with business leaders on requirements; prioritizing changes; and managing vendor relationships with

Qualifications

• Self-motivated and directed. Ability to meet deadlines, multi-task, problem-solve and use appropriate technologies and business tools.

Responsibilities

• Manages support, issues, application configuration, workflows, data conversions, data validation, reports etc.
• The Manager partners with business leaders and supports and analyzes business operations during for technical requirements and design decisions.
• Works closely with Business Leaders to understand business problems and opportunities with eye for technology approaches and collaborates with other IT leaders to recommend IT systems solutions to support the business strategy.
• Prioritizes and aligns resources for requested changes to applications.
• Manages software updates.
• Ensures system standardization of naming and numbering conventions.
• Manages the business relationships among end users, third parties and Epic teams including communications, facilitation, and escalation.
• Staff Management responsibility providing leadership direction and support for the team.

Skills

Leadership

Customer service

Teamwork

Project management

Education

Bachelor's degree

5 years experience in business and information systems

4 years IT management experience

Experience with health care organizations/insurance operations

System configuration experience

Tools

Epic Systems

Tapestry

Health Planet

Job description

Location

Medical Office Building-Fort Worth (750 8th Ave)

Department

Enterprise Systems

Shift

Standard

Weekly Hours

40

Summary

The Health Plan Applications Administration Manager is a key role and is responsible for the management of analysts that support and optimize an assigned set of Health Plan applications and resources. This team maintains appropriate application functionality and performance while utilizing established CCHCS IS methodologies.

Responsibilities

• Manages support, issues, application configuration, workflows, data conversions, data validation, reports etc.
• The Manager partners with business leaders and supports and analyzes business operations during for technical requirements and design decisions.
• Works closely with Business Leaders to understand business problems and opportunities with eye for technology approaches and collaborates with other IT leaders to recommend IT systems solutions to support the business strategy.
• Prioritizes and aligns resources for requested changes to applications.
• Manages software updates.
• Ensures system standardization of naming and numbering conventions.
• Manages the business relationships among end users, third parties and Epic teams including communications, facilitation, and escalation.
• Staff Management responsibility providing leadership direction and support for the team.

Education

• Bachelor's degree required.
• 5 years of progressively responsible and applicable business and information systems knowledge.
• Demonstrated experiences with system configuration.
• Experience with managed health care organizations and/or insurance operations.
• 4 years of prior IT management experience with a minimum of two years' experience with health care information systems.

Qualifications

Self-motivated and directed. Ability to meet deadlines, multi-task, problem-solve and use appropriate technologies and business tools. Excellent interpersonal skills with a strong customer service focus. Prior experience with Epic Systems, Tapestry and Health Planet is preferred. Ability to set and manage priorities to meet timeline deliverables. Excellent written, oral, and interpersonal communication skills. Promotes a team-oriented, collaborative environment, and ability to successfully plan, organize and manage work. Understanding of Project management concepts, project life cycles, with a deep understanding of the requirements, specifications, testing and implementation phases.

Certification / Licensure

Epic certification required within 9 month of employment. ITIL Foundation certification preferred.

About Us

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment. Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.