Health Plan Applications Manager

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Cook Children's Health Care System is seeking an Health Plan Applications Administration Manager in Fort Worth to lead analysts supporting Health Plan applications. The role ensures application functionality, performance, and alignment with business needs, collaborating with IT and business leaders to design technology solutions.

Responsibilities include staff leadership, prioritizing changes, managing software updates, and maintaining standardization across systems, while fostering strong

Qualifications

• Bachelor's degree required.
• 5 years of progressively responsible and applicable business and information systems knowledge.
• Experience with managed health care organizations and/or insurance operations.
• 4 years of IT management experience with health care information systems.
• Excellent written, oral, and interpersonal communication skills.

Responsibilities

• Manages analysts that support and optimize Health Plan applications and resources.
• Maintains application functionality and performance using IS methodologies.
• Partners with business leaders to understand problems and recommend IT solutions.
• Prioritizes and aligns resources for requested changes to applications.
• Manages software updates and ensures naming/ numbering standardization.
• Manages business relationships among end users, third parties and Epic teams.

Skills

Staff management

Leadership

Interpersonal skills

Customer service

Problem solving

Project management

Education

Bachelor's degree

Tools

Epic Systems

Tapestry

Health Planet

Job description

Location:

Medical Office Building-Fort Worth (750 8th Ave)

Department:

Enterprise Systems

Standard Weekly Hours:

40

Summary:

The Health Plan Applications Administration Manager is a key role and is responsible for the management of analysts that support and optimize an assigned set of Health Plan applications and resources. This team maintains appropriate application functionality and performance while utilizing established CCHCS IS methodologies. Responsibilities of the Health Plan IS Manager include, but are not limited to: Manages support, issues, application configuration, workflows, data conversions, data validation, reports etc. The Manager partners with business leaders and supports and analyzes business operations during for technical requirements and design decisions. Works closely with Business Leaders to understand business problems and opportunities with eye for technology approaches and collaborates with other IT leaders to recommend IT systems solutions to support the business strategy. Prioritizes and aligns resources for requested changes to applications. Manages software updates. Ensures system standardization of naming and numbering conventions. Manages the business relationships among end users, third parties and Epic teams including communications, facilitation, and escalation. Staff Management responsibility providing leadership direction and support for the team.

Education:

Bachelor's degree required. 5 years of progressively responsible and applicable business and information systems knowledge. Demonstrated experiences with system configuration. Experience with managed health care organizations and/or insurance operations. 4 years of prior IT management experience with a minimum of two years' experience with health care information systems. Self-motivated and directed. Ability to meet deadlines, multi-task, problem-solve and use appropriate technologies and business tools. Excellent interpersonal skills with a strong customer service focus. Prior experience with Epic Systems, Tapestry and Health Planet is preferred. Ability to set and manage priorities to meet timeline deliverables. Excellent written, oral, and interpersonal communication skills. Promotes a team-oriented, collaborative environment, and ability to successfully plan, organize and manage work. Understanding of Project management concepts, project life cycles, with a deep understanding of the requirements, specifications, testing and implementation phases.

Certification/Licensure:

Epic certification required within 9 month of employment. ITIL Foundation certification preferred.

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.