Epic Web/Service Server Engineer

CCHCS Cook Children's Health Care System; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Cook Children's Health Care System is seeking an Epic Web and Service Server Engineer to contribute to the Epic technical team that supports our Epic infrastructure. This includes technologies, systems, networks, data architectures, capacity planning, system performance, and configuration management.

Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies.

Qualifications

• Bachelor’s Degree preferred.
• Minimum of 3 years IT experience with progressive responsibilities.
• Minimum of 2 years in a Health Care environment preferred.
• 3 years of progressive responsibilities in Web Services, Server Administration, Systems Engineering or Network Administration.
• Understanding of operating system concepts and file permissions.
• Knowledge of PowerShell.
• Ability to follow processes for maintenance procedures.
• Strong attention to detail and customer service orientation.
• Experience in a team-oriented environment and HIPAA awareness.

Skills

Web Services

Server Administration

Systems Engineering

Network Administration

PowerShell

Scripting/Programming

Hyperspace Web

VMware

Citrix

Windows Server Management

Capacity Management

Education

Bachelor’s Degree

Tools

Hyperspace Web

VMware

Citrix

Windows Server

PowerShell

Job description

Location: Rosedale Office Building
Department: Technology Services
Shift: First Shift (United States of America)
Standard Weekly Hours: 40

Summary: The Epic Web and Service Server Engineer will contribute to developing and applying their technical expertise on the Epic technical team that supports Cook Children's Epic technical infrastructure. This includes technologies, systems, networks, data architectures, capacity planning, system performance, and configuration management. Jobs in this family are responsible for developing, testing, maintaining, installing, and/or deploying Epic technologies. In addition, they are responsible for the establishment, development, and promotion of Epic architectures, as well as hardware and software components. This role provides consulting services to the Epic application development teams and/or customers regarding technologies and the application of Epic technology standards.

Qualifications

• Bachelor’s Degree preferred
• 3 years of direct Epic ECSA experience is preferred
• Minimum of 3 years of experience in information technology with progressive responsibilities required
• Minimum of 2 years of experience in a Health Care environment preferred
• 3 years of progressive responsibilities/experience in one or a combination of the following areas: Web Services, Server Administrator, Systems Engineer, Network Administration
• Understanding of operating system concepts such as user and group ownership and file permissions, file system/volume group configuration, etc.
• Knowledge of PowerShell
• Ability to create, understand, and follow processes to ensure successful execution of critical maintenance Procedures
• Logical and efficient, with keen attention to detail.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.
• Familiar with HIPAA and other regulations that impact hospitals and clinics

Technical Skills

• Hyperspace Web
• Networking
• Interconnect
• System Pulse
• Business Continuity Access
• EPS System Performance Analytics
• My Chart CareEverywhere
• EpicCare Link
• Hyperspace Client
• Capacity Management
• Scripting/Programming
• VMware
• Citrix
• Windows Server Management

Certification / Licensure

Current Epic ECSA Certification or certification gained within 6 months of employment is required

One or more Third Party Certifications or certification gained within 6 months of employment is required

• Microsoft MCSA
• Microsoft MCP
• Microsoft MCTS
• Citrix CCA-V
• Citrix CCA-N
• VMware VCP-DCV
• VMware VCP-DTM
• CompTIA S

About Us

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Promise, a strong word with deep meaning that everyone understands - especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.