Health Plan Advisors

Healthcare Support Staffing; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

A leading healthcare staffing firm in Cincinnati is looking for a Health Plan Advisor to re-sell individual medical plans and ensure member retention. The ideal candidate must possess a valid LIFE and Health Insurance license in Ohio, with strong customer service skills and proficiency in computer systems. This role requires effective communication, the ability to multi-task, and experience in a fast-paced environment. Join a rapidly growing company and advance your career in the healthcare sector.

Qualifications

• Must have clear and active LIFE and Health Insurance license in the state of residence.
• Must be able to type and navigate through various screens and software.
• Must be computer proficient and able to type and navigate through various screens and software
• Strong verbal and written communication skills
• Ability to multi-task and work in a fast-paced, deadline-driven environment
• Customer service oriented

Responsibilities

• Responsible for re-selling individual medical plans to existing members.
• Provides detailed analysis to promote value of existing plan and discusses options.
• Partner with Underwriting team for alternative plan options.
• Associate will work with cancellation requests to prevent member attrition.
• Partner with the Underwriting team to provide alternate plan options to facilitate enrollment when the selected plan is not available, due to rate ups, etc.
• Follow up on retention leads through outbound communications via phone or in writing.

Skills

Customer service oriented

Strong verbal and written communication skills

Ability to multi-task

Computer proficient

Multitasking

Education

HS diploma or GED

Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

SUMMARY:

• Responsible for re-selling Individual medical plans to existing members in all WellPoint states. Responsible for increasing member retention (decrease in lapse rates) by working with at-risk members.

MAJOR JOB DUTIES AND RESPONSIBILITIES:

• Provides detailed analysis that identifies and promotes the value of the existing plan, discusses options, provides alternative plan options when appropriate and makes recommendations.
• Provide customers with counseling and recommendations for plan changes.
• Responsible for working with members during rate increases or any other time a member is a risk of leaving.
• Associate will work with cancellation requests to prevent member attrition.
• Partner with the Underwriting team to provide alternate plan options to facilitate enrollment when the selected plan is not available, due to rate ups, etc.
• Follow up on retention leads through outbound communications via phone or in writing.

Qualifications

• Must have clear and active LIFE and Health Insurance license in the state they reside. (We are ok with considering someone who might not have a current active license as long as they have it active by the time they start in October)
• HS diploma or GED
• Must be computer proficient and able to type and navigate through various screens and software
• Strong verbal and written communication skills
• Ability to multi-task and work in a fast-paced, deadline-driven environment
• Customer service oriented

Additional Information

Are you an experienced Licensed Insurance Agent looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as a Life and Health Insurance agent by joining a rapidly growing company? If you answered “yes" to any of these questions – this Health Plan Advisor position is for you!

If you are interested, Please Contact Hannah Barreta at 321-710-4797 by replying to this job post.