Customer Service Representative

Healthcare Support Staffing; Troy (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Skill development opportunities

Positive work environment

Job summary

A leading healthcare staffing firm is seeking an experienced Customer Service Representative to join their team in Troy, MI. The ideal candidate will have 1-3 years of customer service experience, with strong attendance and reliability. You will respond to calls from both members and providers, providing accurate information regarding eligibility, benefits, and payments. This role offers competitive salary, skill development opportunities, and a positive work environment.

Qualifications

• 1-3 years customer service experience required.
• Great attendance and punctuality are essential.
• Ability to efficiently provide service to members and providers.

Responsibilities

• Respond to incoming calls from members and providers.
• Provide accurate and efficient service.
• Handle eligibility, benefit, and payment questions.

Skills

Customer service

Call center experience

Reliability

Punctuality

Job description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long‑lasting and rewarding career!

Job Description

Job Description:

Are you an experienced Customer Service Representative looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes” to any of these questions – this is the position for you!

Daily Responsibilities:

• Respond to incoming calls both from members and providers
• Provides accurate, efficient and courteous service
• Working with the inbound call center taking calls from members and providers from 3 state plans to handle eligibility, benefit and payment questions

Hours for this Position:

• 8am-8pm (staggered 8 hour shifts), OT is available on voluntary basis

Qualifications

Advantages of this Opportunity:

• Competitive salary, negotiable based on relevant experience
• Acquire new skills and broaden your expertise
• Fun and positive work environment

Qualifications/ Requirements:

• 1-3 years customer service/call center experience
• Great attendance, punctuality, and reliability

Additional Information

Interested in being considered?

If you are interested in applying to this position, please contact Michael Grifon at 407‑965‑2323 and click the Green I’m Interested Button to email your resume.