Health Plan Account Strategy & Growth Manager

Kaiser Permanente; Atlanta (GA); On-site; USD 140,000 - 181,000; Full time

Job summary

Kaiser Permanente in Atlanta, Georgia is seeking a Sales Operations Manager to lead the development and execution of advanced sales and retention strategies for health insurance accounts. The role leverages customer performance data, cost utilization, and market insights to meet revenue targets and guides a team to execute renewals and pricing decisions.

As a key leader, you will manage partnerships with customers, consultants, brokers, and channel partners, provide training, and drive

Qualifications

• Bachelor's degree in Marketing, Finance, Business Administration or related field required.
• Accident and Sickness Insurance License (Georgia) within 3 months of hire.
• Minimum three years in a leadership role; 5+ years in sales/customer-related fields may apply.

Responsibilities

• Develop and implement advanced sales and retention strategies for health insurance or workers' compensation accounts.
• Lead team performance with KPIs, CRM tracking, and cross-functional collaboration.
• Manage renewals, negotiations, and pricing/service validation with customers and brokers.
• Provide product knowledge and guidance to customers, consultants, and channel partners.
• Drive growth through cross-sell and upsell opportunities while meeting revenue targets.

Skills

Sales Operations

Sales Performance Data

Leadership

Negotiation

Strategic Thinking

Team Building

Communication

Decision Making

Problem Solving

Education

Bachelor's degree in Marketing, Finance, Business Administration or related field

Job description

Kaiser Permanente in Atlanta, Georgia is seeking a Sales Operations Manager to lead the development and execution of advanced sales and retention strategies for health insurance accounts. The role leverages customer performance data, cost utilization, and market insights to meet revenue targets and guides a team to execute renewals and pricing decisions.

As a key leader, you will manage partnerships with customers, consultants, brokers, and channel partners, provide training, and drive