Health Plan Account Manager | Client Success

ProviDRs Care; Texas; On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Life insurance

Flexible Spending Account

Employee assistance program

Job summary

ProviDRs Care seeks an Account Manager to act as the primary liaison for employer groups and brokers in Wichita, KS. You will oversee onboarding, ongoing administration, renewals, and issue resolution to ensure a high‑quality client experience.

Responsibilities include coordinating implementation, managing multiple priorities, and delivering clear reports on utilization, claims, and performance to clients and leadership.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• Strong written and verbal communication skills.
• Ability to manage multiple accounts, deadlines, and competing priorities.

Responsibilities

• Serve as the primary contact for employer groups and brokers.
• Coordinate implementation and onboarding of new groups.
• Monitor service issues and drive timely resolutions.
• Present utilization, claims, network and service performance reports.
• Manage renewals and client retention efforts.
• Protect confidential client and plan information per HIPAA/ERISA.

Skills

Communication skills

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

CRM

Project management software

Job description

ProviDRs Care seeks an Account Manager to act as the primary liaison for employer groups and brokers in Wichita, KS. You will oversee onboarding, ongoing administration, renewals, and issue resolution to ensure a high‑quality client experience.

Responsibilities include coordinating implementation, managing multiple priorities, and delivering clear reports on utilization, claims, and performance to clients and leadership.