Health Ops & Performance Transformation Lead

Guidehouse; Chicago (IL); Hybrid; USD 155,000 - 259,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Plan

Parental Leave

Tuition Reimbursement

Job summary

Guidehouse is seeking an Associate Director, Performance Transformation, to drive optimization programs across hospitals and health systems. You will lead multi-workstream engagements, manage scope, timelines, and budgets, and partner with client leaders and Guidehouse specialists to deliver measurable outcomes in performance improvement, supply chain, and revenue management.

Responsibilities include delivering high-quality consulting services, developing client relationships, and guiding

Qualifications

• Bachelor's degree required; nursing or other clinical degree from an accredited institution preferred.
• 7+ years of experience in hospital operations (e.g., clinical operations, performance improvement, labor and non-labor optimization, physician operations, or provider-focused financial operations).
• Deep knowledge of hospital and health system operations.
• Ability to benchmark and analyze data to redesign operational processes, improve efficiency, and establish standard work.

Responsibilities

• Deliver high-quality consulting services for clients within Guidehouse Healthcare Payer and Provider Practice.
• Provide healthcare industry expertise across client engagements.
• Build and maintain account relationships with key client decision-makers.
• Identify priority issues and develop practical, client-specific solutions.
• Provide delivery assurance across engagements, ensuring quality and stakeholder alignment.
• Coach and mentor team members on client assignments and within account teams.

Skills

Healthcare consulting

Project management

Client relationship

Data analysis

Excel proficiency

Education

Bachelor's degree

Clinical degree preferred

Tools

MS Project

Microsoft Office

Job description

Guidehouse is seeking an Associate Director, Performance Transformation, to drive optimization programs across hospitals and health systems. You will lead multi-workstream engagements, manage scope, timelines, and budgets, and partner with client leaders and Guidehouse specialists to deliver measurable outcomes in performance improvement, supply chain, and revenue management.

Responsibilities include delivering high-quality consulting services, developing client relationships, and guiding